Recently, many Wish sellers have posted screenshots of their accounts being suspended because they did not meet the requirements of the confirmed delivery policy. This situation is the worst. A slightly better situation is to be warned because the delivery rate is lower than Wish requirements. How can I appeal if a seller’s Wish account is closed because it does not comply with the confirmed delivery policy?
First of all, you must follow the policy. The policy requires that from May 1, 2017, orders that meet the following conditions at the same time: the total price of the product unit price and shipping fee is ≥ 10 US dollars, and the delivery is to the United States, France, Germany, The United Kingdom and Canada, as well as new countries added on November 7, 2017. As can be seen from the table, Wish does not require confirmation of delivery for all orders. It is only applicable to some orders and products in some countries that exceed the total order price.
These orders must be fulfilled within 7 days and use Wish-approved logistics service providers. These orders must have delivery information provided by the logistics service provider within 30 days. Merchants who fail to meet the requirements will face the risk of suspending transactions and being locked up in a black room by Wish.
In order to improve the delivery rate, we can only optimize logistics channels, choose a good logistics method (reliable and track delivery), and check the logistics timeliness and delivery rate in the logistics performance. If your logistics performance is poor, you can consider changing to a high-quality logistics provider or using overseas warehouses to improve your delivery rate.
If the Wish account is closed due to non-compliance with the confirmed investment policy, it can be resolved through appeal. First admit the mistake, be sincere, analyze the cause of the problem, which orders have problems, and then mention how to solve the problem, such as changing to a high-quality logistics provider or using overseas warehouses. In addition, the faster the appeal time, the better. Hope the above information is helpful to you.
The above is how to appeal if your Wish account is closed because it does not comply with the confirmed investment policy. As a Wish seller, you must comply with the platform’s policy requirements, especially the confirmed investment policy, to avoid account suspension. or warning. In terms of logistics, choosing a reliable logistics service provider and improving the delivery rate can effectively improve the credibility and sales of the account. In addition, if your account is suspended, you must appeal promptly, admit your mistakes and propose solutions to restore normal use of your account as soon as possible.