For cross-border e-commerce sellers, logistics inquiry is a very important link. Through logistics inquiry, sellers can promptly understand the logistics status of orders, handle abnormal situations in a timely manner, and improve transaction efficiency and buyer satisfaction. The eBay platform provides a variety of methods for querying logistics. This article will introduce how to query logistics information on eBay.
1. Use the eBay order page to check logistics.
1. Log in to your eBay seller account and enter the “My eBay” page.
2. Click the “Items Sold” or “Items Shipped” option to find the order for which you want to query logistics.
3. Click the order number to enter the order details page.
4. In the order details page, you can see the logistics company and waybill number.
5. Copy the waybill number and conduct logistics inquiries on the logistics company’s official website or third-party logistics tracking platform.
2. Use eBay message center to check logistics.
1. Log in to your eBay seller account and enter the “Message Center” page.
2. Find the information related to the order for which you want to check logistics, and click the “View Logistics Information” link.
3. In the opened logistics information page, you can see the logistics company and waybill number.
4. Copy the waybill number and conduct logistics inquiries on the logistics company’s official website or third-party logistics tracking platform.
3. Use eBay’s logistics partners to check logistics.
The eBay platform cooperates with a number of logistics companies, and sellers can directly conduct logistics inquiries on the official website of the logistics company. The following are some of eBay’s logistics partners:
DHL: Enter the waybill number on the DHL official website to check the logistics status.
UPS: Enter the waybill number on the UPS official website to check the logistics status.
USPS: Enter the waybill number on the USPS official website to check the logistics status.
FedEx: Enter the waybill number on the FedEx official website to check the logistics status.
TNT: Enter the waybill number on the TNT official website to check the logistics status.
4. Use the third-party logistics query platform to query logistics.
In addition to using the eBay platform and logistics partner websites to query logistics, sellers can also use third-party logistics query platforms, such as:
17TRACK: 17TRACK is a global logistics query The platform allows you to check the logistics status around the world.
Express 100: Express 100 is China’s leading express query platform, which can query the logistics status of domestic and international express delivery.
Tangtangbao: Tongtangbao is a leading domestic logistics query platform that can query the logistics status around the world.
Through the above methods, sellers can easily check the logistics status of orders, handle abnormal situations in a timely manner, and improve transaction efficiency and buyer satisfaction.
In short, for cross-border e-commerce sellers, logistics inquiry is an essential link. Sellers can use the various logistics query methods provided by the eBay platform to quickly and accurately query the logistics status of orders, handle abnormal situations in a timely manner, and improve transaction efficiency and buyer satisfaction. Sellers should choose the logistics inquiry method that best suits them based on their business needs and order conditions, and abide by the logistics requirements and regulations of the eBay platform to ensure the smooth progress of transactions.