When sellers use Amazon FBA to store and ship goods, sometimes there will be a situation of “never being put into storage”, which means that the goods have arrived at the warehouse, but have still not been put into storage. This situation is very difficult for sellers because if the goods cannot be stocked in time, it will affect sales and customer satisfaction. This article will analyze the causes and solutions from the following aspects.
1. Reasons for storage failure.
1. Insufficient warehouse space.
When there is insufficient space in the Amazon FBA warehouse, the goods will not be put into storage. This usually happens during specific time periods, such as promotion periods, or during some important holidays, such as Christmas.
2. The product labels do not meet the specifications.
Amazon FBA has very strict requirements on the labeling of products. If the label of the product does not meet the specifications, the product may not be stored in the warehouse. Labels that don’t meet specifications may be caused by the seller being careless or not adequately preparing the product.
3. The product is damaged or missing.
If the goods are damaged or lost during transportation, the goods will not be put into storage. This situation usually requires communication with the shipping company and a corresponding claim.
4. Amazon FBA system failure.
If the Amazon FBA system fails, it may also cause the goods to be unable to be put into storage. This situation usually requires contacting Amazon customer service personnel to resolve.
2. Solution.
1. Contact Amazon customer service.
Sellers can contact Amazon customer service personnel to learn about the specific situation of the goods in storage. At the same time, sellers can also provide corresponding solutions, such as changing labels, reshipping, etc.
2. Check the product label.
Sellers should carefully check whether the product labels comply with Amazon FBA specifications. If the labels are found to be inconsistent with the specifications, the sellers should replace the labels in time to ensure that the goods can be put into storage in a timely manner.
3. Confirm whether the product is damaged or missing.
Sellers can check whether the goods are damaged or missing through the transportation company. If the goods are indeed damaged or missing, the seller needs to contact the transportation company in time to handle the claim.
4. Pay attention to Amazon FBA notifications.
Sellers need to frequently pay attention to Amazon FBA notifications to understand the specific conditions and possible problems of goods entering the warehouse, and take corresponding measures in a timely manner.
3. Summary.
It is a very unfavorable situation for cross-border e-commerce sellers that the goods have not been stored in the warehouse. In order to avoid the situation where the goods have not been put into storage, sellers need to carefully check the product labels and whether they are damaged or missing during transportation, pay attention to Amazon FBA notifications, and take corresponding measures in a timely manner. If the goods have not been put into storage, sellers can contact Amazon customer service personnel to understand the situation and provide corresponding solutions so that the goods can be put into stock in time. At the same time, sellers should also keep in contact with the transportation company to handle any problems that may arise during the transportation of the goods to ensure that the goods can reach the Amazon FBA warehouse smoothly.
Finally, it is recommended that sellers conduct in-depth research on their products and understand the rules and procedures of Amazon FBA service before choosing Amazon FBA service. This can help sellers better understand the entry and exit process of goods and avoid unnecessary troubles and losses.