There are a large number of sellers and products on the wish platform. Sometimes there will be some bad sellers or non-compliant products. At this time, the platform will punish the sellers. Fines are a common punishment method. So what happens when wish is fined $10,000? This will be introduced in detail below.
As more and more sellers join Wish, the platform has been constantly improving its rules. For sellers who violate the platform’s regulations, the platform will generally fine them, and may also have their accounts restricted and their products not allowed to be put on the shelves. , payment retention, 100% responsibility for refunds and other penalties.
The wish platform also has a policy on fraudulent order fulfillment, which is mainly to protect the interests of buyers and punish sellers who do not meet the standards. This policy will be violated if a seller is reported or is found to be intentionally fulfilling orders with the intent of deceiving buyers. If a seller violates this policy, the store’s views will generally be suspended for 24 hours. If the policy is violated during this period, the suspension time may be extended. At the same time, the seller will be fined $10,000 for each violation of this policy.
The fraudulent order fulfillment behaviors for which wish was fined US$10,000 mainly include the following:
1. When the seller fulfills the order, the seller uses incorrect or invalid logistics tracking information;
2. The seller provides the contact information of the individual or the seller when fulfilling the order, and does not guide the buyer to contact the platform customer service;
3. There is no buyer in the package sent by the seller to the buyer. The purchased product;
4. The product sent by the seller to the customer does not match the seller’s product description.
Generally, this policy is mainly targeted at sellers who have repeatedly violated platform rules or have serious violations, which mainly include sellers providing invalid logistics tracking numbers, sending empty packages to buyers, and maliciously guiding buyers. home and other issues. The Wish platform will use algorithms to identify evaluation feedback from buyers with higher credit scores, and then combine it with manual review to determine whether the seller has fraudulent orders. Fraudulent buyers generally will not be used as a basis for judgment.
The above content has introduced in detail Wish’s fine of US$10,000. A fine of US$10,000 is a relatively severe penalty. Sellers need to standardize their behavior, comply with the relevant regulations of the platform, and provide high-quality goods and services. , to avoid problems. If a penalty notice is received, the seller needs to appeal in a timely manner.