There are more and more sellers on the wish platform, and management is becoming more and more refined, with many targeted policies emerging. So what should I do if the wish fine is unreasonable? This will be introduced in detail below.
Wish platform fines are mainly targeted at sellers who have problems with their products and logistics. Sellers will be fined once their products are sold as fake. After receiving the fine notice, if the seller feels that the fine is unreasonable because the platform misjudged the fine, and if he has objections to the platform’s fine, he can appeal to the platform. Generally, you need to file an appeal within a limited time and submit product or logistics evidence, waiting for processing.
Generally, the types of fines mainly include infringement of intellectual property rights, misleading products, inconsistent with the actual situation or providing inaccurate logistics information, and failure to pay fines on time. The main ways to appeal against unreasonable Wish fines are as follows:
1. Clarify the reason for the fine. Sellers generally need to clarify the reasons for fines before appealing. Common reasons include infringement, logistics, product inconsistency, and delayed delivery. Generally, infringement fines will be controversial. If the fine amount is relatively large, the seller will need to appeal.
2. Clarify the logic of the appeal. The seller first needs to clarify whether the punishment is a misjudgment by the platform. If so, the seller needs to find out the cause of the misjudgment, which can generally be determined from product pictures, titles, etc. When writing a complaint letter, the seller needs to have clear and definite logic and a reasonable description of the entire complaint process. In addition, the seller needs to control the language and try to make the text as smooth as possible.
3. Proficient in using translation software. After the seller understands the specific reasons for the penalty, he or she needs to translate the letter into English after writing the text of the complaint letter. Generally, this can be translated through commonly used translation software, such as Google Translate.
The above content has introduced in detail the handling of unreasonable fines on Wish. When sellers believe that the fines are wrong, they can report the situation to the platform through the customer service channels provided by the platform, such as online customer service, email customer service, etc. Appeal fines. If you think the platform’s processing results are unfair, sellers can also seek help from third-party organizations, such as consumer associations, to safeguard their legitimate rights and interests.