Amazon is one of the largest e-commerce platforms in the world. When many new sellers first start operating, they will choose to follow sales to make profits faster. So what should you do if Amazon is accused of selling products? This will be introduced in detail below.
Under normal circumstances, Amazon sellers are more likely to have infringement issues if they follow-up sales, because the products they are selling are usually branded and may also require agency rights. However, when following sales, sellers do not need to obtain relevant agents to sell, so they may be complained by the brand, and Amazon may close the seller’s account after being complained.
In addition, sellers generally do not have editing rights for the products they are selling. Therefore, if the brand modifies the parameters of the product, but the seller does not notice it, the buyer will find the actual product and the product details page after purchasing the product. Differently, buyers may complain to sellers at this time, so sellers following the sale need to pay attention in real time to see if the listing has been modified.
The solutions to complaints about counter-selling on Amazon are as follows:
1. If the seller does not have relevant proof, the seller needs to immediately remove the counter-selling products from the shelves;
2 , The seller also needs to understand the complaining party in detail and the complaining party’s specific demands.
Amazon sellers who are copycat sellers need to check their backend mailbox frequently. If they are complained about copycat sellers, Amazon will generally send an email to notify the seller. < /p>
2. Generally, the price of follow-up products can be lower, but at the same time, reasonable profits need to be ensured;
3. Sellers need to make timely adjustments to the prices of follow-up products. If there is a higher The price gap needs to be appropriately increased to ensure profits;
4. Sellers need to pay attention to product details when following sales to avoid problems such as size, quantity, and color.
The above content has provided a detailed introduction to the handling of complaints about Amazon’s follow-up sales. Sellers need to pay attention to the detailed information of the product when conducting follow-up sales, and they need to pay attention to it at all times. At the same time, if there are complaints about the products being sold, the products need to be removed from the shelves in time to avoid adverse effects on the seller’s store.