When it comes to service points, I believe that many current AliExpress sellers will not be unfamiliar with it, because as a score that the platform calculates every month to classify sellers’ service levels, there are still many sellers who are I take it very seriously and want to get a high score. In this regard, let’s take a look at how to improve the AliExpress seller service score.
The first point is that sellers must pay attention to the product itself. Whether it is product quality or pricing, all aspects need to be strictly controlled. For example, in terms of pricing, it cannot be too high, and remember not to be too low. It must be Be reasonable.
Second point, during the product upload process, you must carefully fill in the attributes and specifications of the product, and the title and description of the product must also be set appropriately.
Third point, for product pictures, remember not to blindly pursue beauty and use too much force. Although click-through rate is very important, if the seller exaggerates the picture for the sake of click-through rate, it will cause consumption The psychological gap after purchasing and receiving the goods is not worth the gain.
The fourth point is that when it comes to product details, you must not over-promise. If you have it, you have it, and if you don’t have it, you don’t have it. If it is written in the product details, you must do it.
The fifth point, regarding how to improve the service score of AliExpress sellers, in fact, one of the more important answers is that consumers’ message replies and feedback must be timely, whether before purchasing or after purchasing. After that, the consumer experience must be the main focus.
The sixth point is that some thought must be spent on the design of after-sales service cards, thank you letters, discount coupons, etc. If you do it well, you can make it more exquisite, so as to improve consumers’ good impression of the store. It is also of great help. Once consumers have more favorable impressions, they will be willing to purchase the product.
After reading the above introduction, I believe everyone will have a clearer answer to the question of how to improve AliExpress seller service scores. Of course, in addition to the above, in fact There are still many other aspects of attention that need to be explored and discovered by everyone in the daily store operation process.