When Amazon sellers use Amazon FBA, they will encounter various problems, such as order problems, etc. Therefore, sellers need to understand the various statuses of orders. What are the statuses of Amazon Fba orders? This will be introduced in detail below.
Amazon Fba order status is mainly determined based on the transaction status of the order. The order status can display order-related information, such as order number, amount, and order source. The order status can be mainly divided into the following three types:
1. Normal status. The normal status generally means that the order is being processed normally after it is submitted. At this time, the order status can be changed. When the order status is normal, if the customer name, amount, and order source are correct, it means that the order has been submitted successfully, and the buyer can download it from the Amazon platform. Get order information.
2. Waiting state. The waiting state generally refers to the waiting state after the order is submitted, and the order status cannot be changed. The waiting status indicates that the buyer has placed an order but has not yet made payment. It refers to the status of waiting for payment from the buyer. Sellers will generally prepare and ship goods normally before the buyer completes the payment, but the waiting status has a time limit. If the buyer does not complete the payment within 21 days, the Amazon platform will cancel the order, which will not affect the seller’s account at this time.
The main reasons why Amazon Fba orders are in waiting status are as follows:
(1) The buyer has not obtained Amazon credit card authorization;
(2) The buyer passes the convenience Store payment, but the payment is not completed;
(3) If the buyer’s order contains many products and one of the products is out of stock, Amazon will split the order and send the in-stock products first, but this time The order will show waiting status.
3. Cancel status. If the return is caused by the buyer or seller, the cancellation status will generally be displayed. When the order status is canceled, it means that the order has not been submitted and the buyer cannot obtain the order information.
The above content has introduced the Amazon Fba order status in detail. Generally speaking, the order status mainly includes order success and failure. A successful order can indicate that the seller’s goods are successfully sold, and the seller can get a commission. , and the seller may lose commission if the order fails.