The logistics policy of eBay US station mainly includes two parts: seller rating standards and seller product prices. eBay will have stricter requirements for sellers with good ratings, but this also means they will have greater incentives. If the seller falls below the corresponding standards, the transaction fee will be increased. The seller’s selling transaction fees will also be adjusted accordingly.
Logistics changes for sellers with excellent ratings on eBay US site logistics:
1. Regardless of whether the seller’s store is open or not, as long as the seller is an excellent rated seller, you can enjoy 30 A US dollar promotional subsidy, you can use it to create promotional activities and quickly increase sales. This subsidy is very practical. It can bring more value to sellers, quickly promote products, and it will also help sellers add products on this page. Promote and get more traffic. Super Sellers currently receive a $25 promotional subsidy every quarter. If the seller is both excellent and has a super rating, he or she can receive an additional subsidy of $30 per quarter or $55 per quarter.
2. For sellers with excellent ratings, the logistics information tracking and uploading requirements have been increased to 95%. That is to say, in at least 95% of the transactions between sellers and consumers, sellers with good ratings must make shipments within the processing time they promised and upload valid cargo tracking information to the eBay platform.
3. Outstanding rated seller discount for qualifying items is 10%.
Ebay US station logistics has regulations for sellers with low standards:
For sellers who fail to meet the standards and complete sales performance, the transaction fee will be increased by 4 percentage points.
1. Take a proactive approach to handle disputes caused by buyers through refunds, exchange of goods and other means to avoid cases escalating into unresolved disputes.
2. Use a logistics solution that matches the buyer’s choice. If the buyer chooses standard logistics services, the seller must meet the requirements in a timely manner and interface with the eBay platform to track the logistics services. Only when the buyer chooses economic logistics services can we provide mid-course tracking or untraceable logistics services.
Although the requirements for excellent sellers are higher, it can also improve the seller’s various levels and comprehensively improve the service quality. However, for low-standard sellers, they need to work harder to achieve the level of sales performance. , which will naturally lead to an increase in service quality.