The Shopee platform was established in Singapore in November 2015. It has developed rapidly relying on the parent company’s strong capital, technology and successful marketing strategies. In Southeast Asian countries and regions such as Vietnam, Thailand, and the Philippines, ShopeeApp ranks first among shopping apps on iOS in terms of downloads.
(1) The Shopee platform can connect to domestic mainstream ERP platforms, allowing sellers to efficiently manage products and orders. The third-party ERP platform that the Shopee platform has been connected to.
Sellers can choose the one that suits them from these ERP platforms and bind it to their own stores. Most ERP platforms come in both free and paid versions. In the early stages of opening a store, when the seller only has one store, the functions of the free version are sufficient.
(2) The Shopee platform provides functions such as batch uploading of products, order tracking, and sales statistics to help buyers conduct data analysis. The Seller Center of the Shopee platform.
(3) The Shopee platform provides customer service services for small-language areas to solve language problems for sellers. Because the common languages of Malaysia Station, Singapore Station, China Taiwan Station, and Philippines Station are English or Chinese, sellers can communicate with buyers themselves, while the common languages of Thailand Station, Indonesia Station, and Vietnam Station are Thai, Indonesian, and Vietnamese respectively. Chinese is a minority language. In order to improve the conversion rate, the Shopee platform has equipped sellers on these three sites with customer service teams to help sellers provide services to buyers. Currently, this service is chargeable and the purchase period is at least 6 months. Therefore, if the number of customers does not reach a certain scale, small sellers can solve customer service problems by themselves to save costs.
(4) The Shopee platform cooperates with LianLian Pay, Payoneer, PingPong and other payment collection platforms to make collection and payment safe and convenient. Each collection platform will have a corresponding withdrawal fee, which is about 1% of the withdrawal amount.
(5) The Shopee platform has established the Shopee Logistic Service (SLS) and cooperated with YTO Express, China Post, and Logistics Worldwide Express (Global Logistics Express, LWE) to solve the problem of cross-border logistics. Question, we have SLS warehouses in Yiwu, Quanzhou, Shenzhen and Shanghai.
(6) The Shopee platform will send weekly reports to sellers in each market every week, including recently searched keywords, popular tags, and recent activities to help sellers understand the needs of buyers.
Currently, the Shopee platform has offices in Shenzhen, Shanghai, and Hong Kong in China.