Lazada
It is one of the largest e-commerce platforms in Southeast Asia. Many merchants choose to open their own online stores on this platform for sales. However, sometimes when registering a Lazada merchant account, you may encounter an unverified situation. It is very important for merchants to solve this problem. So, let’s learn about the steps for Lazada sellers to settle in unverified.
1. What is unverified?
Unverified refers to unverified and unapproved merchant accounts. These accounts may not be officially verified by Lazada or must complete certain additional steps or submissions. More supporting materials can be passed the review. On Lazada, the unverified phenomenon may affect merchants’ sales. Therefore, merchants need to complete the verification process as soon as possible and enter the “verified” status to smoothly conduct business.
2. Methods to solve Unverified
1. Check whether the information provided is accurate
When registering a Lazada merchant account, the merchant needs to provide relevant information and Supporting documents, including contact information, company address, business license, etc. Merchants should check whether the information provided is accurate. If there is indeed a problem with the information, they need to update the relevant information on the merchant’s personal account or resubmit the application form.
2. Review the submitted supporting documents
If the merchant decides to resubmit and modify the business information, it needs to carefully check whether the relevant supporting documents are complete and valid when submitting and uploading them. . Merchants should note that all certification materials required by Lazada must comply with their regulations and requirements, so merchants need to read all rules and guidelines in detail beforehand.
3. Contact Lazada customer service
If the merchant confirms that all the information and supporting documents submitted are accurate, but still fails to pass the verification, the merchant should contact the customer service center of the Lazada platform Contact customer service to learn the reason and get more help. Questions and answers can be sent by phone or email, and the merchant can agree on improvement measures to prove its legitimacy.
4. The steps and process for Lazada sellers to settle in unverified.
1. Register a Lazada account.
Merchants need to register their own Lazada account, which can be used to enter the Lazada system and create their own merchant account. When registering an account, merchants need to provide true and valid personal information and email addresses, which must be accurate.
2. Fill in the business information and supporting documents.
After entering the Lazada system, merchants need to fill in merchant-related information and supporting documents, such as business license, tax registration certificate, organization code certificate, etc. These certificates need to comply with the rules of the country and the Lazada platform to ensure that they are authentic and valid.
3. Set up a merchant store.
After completing the filling in and submission of merchant information and supporting documents, merchants need to set up their own store, including store name, brand logo, merchant profile, product introduction, etc. In the process of setting up a store, merchants should comply with the design and specification requirements of the Lazada platform to optimize the page and increase sales.
4. Upload product information.
Merchants need to upload their own product information, including price, description, pictures, etc., for consumers to browse and purchase. In order to increase sales, merchants should formulate more competitive prices and promotion plans in accordance with platform and market rules to attract more consumers.
5. Set payment methods and transaction policies.
When setting up a store and uploading product information, merchants also need to choose supported payment methods and formulate reasonable transaction and return policies. By setting payment methods and transaction policies, merchants can enhance consumers’ trust and desire to purchase their products, and increase sales.
6. Review and verification.
After merchants submit all the above information and supporting documents, they need to wait for review by the Lazada platform. Lazada platform reviewers will carefully review all content submitted by merchants and certify the merchant’s information and supporting documents. After Lazada officially passes the review, the merchant will obtain “verified” status and can smoothly conduct business on the Lazada platform.
7. Maintain and improve.
The problem of Lazada sellers settling in unverified can be solved through the above steps, but for merchants, the next key is to continuously improve and improve, and maintain good service quality and reputation. Merchants must maintain and update their own information and supporting documents, strictly follow Lazada’s seller regulations and policies during the sales process, provide consumers with good after-sales service and support in a timely manner, and enhance the competitiveness of their own merchants.
It is common for Lazada sellers to enter the unverified status, usually due to problems with the information or supporting documents submitted by the merchant. Merchants need to follow the above steps and processes, carefully fill in and submit relevant information and supporting documents, and implement and follow the regulations and requirements of the Lazada platform to obtain “verified” status and smoothly carry out Lazada e-commerce.