Under what circumstances will Amazon require merchants to provide invoices? What should merchants do if they need to provide invoices?
For Amazon cross-border e-commerce sellers, invoices are not a trivial matter. In order to ensure that buyers have a good shopping experience on the platform, Amazon is constantly working hard to provide consumers with better customer service. In order to ensure product quality, Amazon will select high-quality products for sale through some restrictions.
1. Several situations in which Amazon may ask you to provide invoices
1. The account review stage after registration is completed, when you start uploading new products.
When a seller triggers a product investigation due to a customer complaint, the seller needs to provide invoices as supporting documents for the investigation to support Amazon’s supply chain audit investigation.
2. When Amazon investigates your account due to product quality or counterfeit infringement
When sellers upload new products, they may need to provide product information if they encounter certain category restrictions. Purchase invoices.
Generally, Amazon divides category restrictions into four categories (brand, product, category, category security review)
If you encounter applications from other categories, please read the application page carefully and submit the application that meets the requirements. Required documents.
2. Detailed description of basic invoice requirements on the application page
The date is set within 180 days of the invoice date.
Include your name and address.
Include the name or address of the manufacturer or distributor.
Display combined orders containing at least 10 application items (need to be as close as possible to the backend inventory quantity)
Omit pricing information (optional)
Friendly reminder: When submitting invoices from mainland China, it is recommended not to block pricing information.
We may contact product suppliers identified in your application to verify the documentation you submit.
Please read the requirements on the application page carefully before submitting your invoice!
3. Acceptable invoice types in the application
1) Under what circumstances do I need to submit an invoice from mainland China?
If you and your supplier are both from mainland China, please provide official invoices in accordance with the “Invoice Management Measures of the People’s Republic of China” and other relevant regulations. Here are a few common examples. Amazon can usually accept (but is not limited to) the following invoices:
Special VAT invoice
General VAT invoice
General machine-printed invoice
< p>VAT electronic invoice
2) If you do not fall into the above situation, please provide an official invoice for purchasing the goods from the manufacturer or distributor. This invoice must comply with the relevant regulations of each country/region/company. Regulation. How do I submit a category review request?
Applications can be submitted through the seller platform,
and follow-up application materials will be provided.
For specific methods, please refer to the Seller Platform Help Page: Classification and Products to be Approved, and view the steps of “Request Approval”.
How do I check the status of my application?
On the “Add Product” page of the Seller Platform, click “Manage your sales application, click here” to check the application status.