Usually when we open a new store and receive the first order, we are very happy. However, because many friends do not know how to process orders or ship goods to foreign buyers, this makes everyone both happy and happy. pain. Then I will take you to see what the store should do after placing an order.
The first step is to place an order. At this time, the funds have not arrived. The order status will show “Funds have not arrived”. It usually arrives after 24 hours. We must wait for the funds to arrive before sending. Goods. Before the funds arrive, we can send an on-site thank you letter to the buyer, telling the buyer that we are arranging the goods for him and how soon we expect to send it to him, so that the buyer can rest assured about us and have a good impression of our service. impression.
In the second step, the order funds have passed the risk control review and have been received. At this time, the order will display “Waiting for your shipment”, then we need to send it to the buyer within the delivery period set when we publish the product. For example, if we set a delivery period of 15 days, we must deliver the goods to the buyer within 15 days, otherwise the backend will punish us and refuse to sell the goods.
How to stock up? It’s also very simple. We pick up the products wherever we sell them. Generally, if we purchase domestic products and send them by express delivery, they will be delivered in about 3 days. The 15-day delivery period we have reserved is still enough. If you are a novice who has just opened a store, it is recommended to set it up. 7 to 15 days to avoid not selling due to unfamiliarity.
The goods from the third step have already arrived to us. We package the products and try to pack them as firmly as possible, because it takes a long time to send them abroad. After many transfers, the products will inevitably be damaged. . But we also have to consider that the product packaging must not only be strong but also light in weight, because if it is heavy, the shipping fee we pay will be high.
After packaging the goods, find an international logistics company to ship the goods. Generally speaking, the international logistics methods used most by sellers include international express delivery and international logistics. International express delivery mainly includes: UPS, TNT, DHL, FEDEX, EMS, special line express, etc. International logistics includes: international small parcels, international large parcels, etc. Usually, everyone chooses to ship online or find a freight forwarder to ship. We can find the logistics shipping that suits us through these channels. Newbies may not know much about this aspect at the beginning. It is recommended that you choose online delivery. Online delivery is very simple. You only need to send the product to the designated warehouse. We will select the logistics method and submit the delivery form. Print it out and stick it on the outside of the package, and then send the package to the designated warehouse.
The fourth step is that after the goods are shipped, we need to fill in the shipping notice in the background to let the buyer know that we have shipped the goods. At this time, the entire shipping process of our order is completed. Since it takes a long time to ship to overseas, it is best to send an internal message to the buyer after shipping to tell the buyer that the goods have been shipped. He can check the status of the package through the waybill number and how long it will take to deliver it to him. If there is any problem Let him contact us anytime. During the transportation of goods, we need to keep in touch with the buyer and solve any problems at any time, so that the buyer has a good impression of us so that we can receive favorable comments after the transaction is completed.