1. What is two-step verification

Two-step verification is when merchants log in to an account, log in from a different location, set up payment, set up delivery, and other key operations, by adding a step of sending a mobile phone verification code again to verify the security of the current key operation, thereby reducing the risk of account theft.

Two-step verification is an additional means of protecting account security. It can ensure that your account is logged in in a safe environment. When you need to log in on a new device, you need to verify it by sending a verification code to your mobile phone each time. If someone steals your password, they cannot log in to your account without the verification code.

2. Enable two-step verification

Click the “Create” button → enter the mobile phone verification code → click the “Enable two-step verification” button to confirm.

3. Turn off two-step verification

Click the “Remove” button → click the “Close” button to confirm.

New device

New device records and manages all devices that have used their own accounts to log in to the merchant backend.

The record includes information such as login time, IP address, and login location.

Device includes the version information of desktop computers, mobile phones, tablet computers and browsers.

For unauthorized devices, you need to delete them. The steps are as follows:

Click the “Delete” button in the device record → click the “Confirm” button.

When there is an unauthorized abnormal login behavior, you can set a login reminder to get an instant notification. The steps are as follows:

Check “SMS” or “Email” notifications → click the “Update Login Reminder Settings” button.

If there is a device or IP you don’t recognize, it may be that someone has accessed your account without authorization. You can log out or change your password from all other locations to quickly ensure the security of your account.