China Post International Parcel is one of the most popular logistics options for cross-border e-commerce sellers, featuring affordability and wide global coverage. However, for novice sellers, there may be some confusion on how to properly send China Post International Parcel. This article will provide a complete guide on how to send China Post International Parcel so that the goods can be delivered smoothly and provide excellent customer service.
Step 1: Prepare items and packaging.
Choose the right packaging materials: In order to ensure the safe transportation of goods, it is very important to choose the right packaging materials. Use durable cartons or foam boxes and fill them with the right amount of cushioning materials to prevent the goods from being damaged during transportation.
Mark the package: Mark the recipient’s address, name and contact information clearly and visibly on the package. Make sure the address information is accurate to avoid package loss or delivery delays.
Step 2: Choose a mailing method and fill in the necessary documents.
Choose a mailing method: According to your needs and budget, choose a suitable mailing method, such as surface mail, registered mail or air mail.
Fill in the CN22/23 form: The CN22 form is a customs declaration form for low-value items, while the CN23 form is for high-value items. Fill in the corresponding form according to the value of the goods and provide a detailed description of the goods and the value of the goods.
Fill in the waybill and declare the value: Fill in the sender and recipient information on the waybill, and fill in the declared value of the goods in the corresponding fields.
Step 3: Send and track the package.
Deliver the package to the post office: Go to the local post office, hand the package to the postal staff, and pay the corresponding postage. Make sure to keep the receipt and mailing certificate properly.
Track the package: China Post provides tracking services. You can use the package tracking number on the official website of the post office or other related platforms to track the shipping status of the package.
Step 4: Handle problems and provide customer service.
Handle lost or delayed packages: If the package is lost or delayed, please contact China Post customer service in time and provide relevant tracking numbers and evidence. Sellers should maintain good communication with customers, actively solve problems, and provide reasonable solutions.
Provide excellent customer service: Respond to customer inquiries and questions promptly, provide detailed logistics information, and ensure timely delivery of goods. Good customer service is key to building trust and maintaining customer loyalty.
Conclusion:
By making the right preparations, choosing the right mailing method, filling out the necessary paperwork, tracking the package, and providing excellent customer service, cross-border e-commerce sellers can smoothly ship China Post International Parcels, ensure the safe delivery of goods, and provide customers with a satisfying shopping experience. Throughout the shipping process, pay close attention to the shipping status of the package and keep in touch with the customer at all times to resolve any potential problems. Remember, providing excellent logistics services is one of the key factors in building a successful cross-border e-commerce business.