Booking:

Booking is the act of applying for transportation from an airline and booking space. Cargo booking needs to be carried out according to the requirements of the shipper and the characteristics of the goods themselves. Generally speaking, emergency materials, fresh and perishable goods, dangerous goods, valuables, etc. should try to book space on direct flights; non-emergency goods can book space on transit flights (freight is relatively low).

When booking, the name, volume, weight, number of pieces, type of packaging, port of destination and required time of shipment of the goods should be stated on the booking form, and the airline will arrange flights and space according to actual conditions. When booking, the air freight forwarding company can choose the best route and the most ideal carrier (i.e., airline) according to the requirements of the shipper, and strive for the most reasonable freight rate for it.

Receiving orders and receiving goods:

Receiving orders means that the air freight forwarding company takes over all the documents required for the export of goods from the shipper after booking the space, mainly the customs declaration documents. Receiving goods means that the air freight forwarding company and the consignor conduct the handover of air export goods and store the goods in a customs-supervised warehouse or place.

Receiving goods is generally done at the same time as receiving orders. For goods shipped out of the country by air, the air freight forwarding company can pick up the goods on behalf of the shipper according to the waybill number, flight number, receiving location and receiving date provided by the shipper. If the goods have already gone through the export customs declaration procedures at the place of departure, the shipper should also provide the customs seal of the place of departure.

When receiving the goods, the goods should be counted according to the invoice and packing list, and the quantity, name, contract number or mark of the goods should be checked to see if they are consistent with those listed on the shipping documents, and whether the outer packaging of the goods meets the transportation requirements and whether there is any damage, etc., and then the handover procedures should be completed with the shipper.

The goods can first be placed in the customs-supervised warehouse of the air freight forwarding company, or directly in the customs-supervised warehouse of the airline or the airport cargo terminal that provides ground services for it.