After the selection and deployment, the manager will usher in the management link. Many people may be confused. Isn’t the manager’s task management? Why should management be described as a separate link? This is because the manager’s responsibilities are not only management, but also consist of four parts: selection, deployment, management, and training. Management is just one of the necessary links.
In the previous content, the author mentioned that management is a “lever”, which is a qualitative analysis. So how is management reflected in form? In fact, the form of management has many manifestations in daily life. For example, when the class teacher sees the students making noises, he may ask the monitor: “How do you manage the class? Why do you keep talking in the self-study class?” This is the manifestation of the management form, which can be summarized as “the process and form from disorder to order is management.”
Taking the team as an example, if the manager only selects and deploys but does not manage, then even if the first-class drivers have been selected and each driver has matched the most suitable vehicle for him, the team may still be in a bad situation. For example, when an emergency situation arises and the team needs to turn around and retreat, due to the lack of a management system, everyone may flee in all directions and cause congestion; when a long journey is required to a destination, due to the lack of a management system, some vehicles in the team may become disconnected and unable to maintain the integrity of the team…
Each team will hold regular meetings. Sometimes there may be various regular meetings such as weekly meetings, monthly summary meetings, quarterly discussions, etc. in a week. In fact, these meetings themselves are a manifestation of management. Some readers may ask why these regular meetings are held when there are already communication tools in place? Because most of the communication is many-to-one communication, that is, communication between multiple business execution-level personnel and one manager, while meetings are more of many-to-many communication, that is, communication between the entire team members and even various departments of the company. In the former, only the manager himself can understand all the business information, while in the latter, everyone can understand the current business information. In order to help everyone better understand the management link, the author still takes the team as an example to explain how the team will operate after the management link is established.
Suppose now that a fleet has to travel a long distance to a destination, the fleet manager first designates a “head car” at the front of the fleet, and then designates a “tail car” at the back of the fleet. Then he sets a management rule: every 10 minutes, the “head car” needs to report the road conditions and driving speed ahead on the fleet radio channel, and the “tail car” also needs to report the vehicle operation status. In this way, no matter how the fleet operates, there will basically be no vehicle falling behind or collision, because the report of the “head car” ensures the vehicle driving speed, and the report of the “tail car” ensures the integrity of the fleet. This is the embodiment of this management link. In daily work, the weekly meeting is like the “10-minute radio report” in this fleet. Through this report, managers and other business departments can understand the development of their own department’s business, so that the company can carry out its business in an orderly manner. The “communication” mentioned above is like the captain of the fleet using a private walkie-talkie to communicate with a member of the fleet. Although the vehicle’s operating status can also be obtained, because the content of the “communication” is not understood by other vehicle members, it cannot be a tool to convey information to the whole.
In addition to regular meetings, there are many other forms of management, such as KPI (Key Performance Indicator) assessment system, last-place elimination system, and management structure establishment.