As Russia’s leading multi-category integrated e-commerce platform, Ozon provides sellers with convenient warehouse and return settings. This article will introduce how to create and modify warehouses and set return methods on the Ozon platform.
1. Create a warehouse.
1. Enter the logistics page in your personal account and select “Add warehouse”.
2. Fill in the warehouse information:
Warehouse name.
Address (manual input).
Telephone number.
Working days (the warehouse must operate at least one day a week, and the working days are selected according to the actual situation).
The delivery time of an order (excluding the delivery time to the carrier, the longest delivery time is five days). You can specify the delivery time to the carrier’s warehouse in the delivery method settings.
2. Set the return method.
If you want to collect the returned goods at the warehouse where the goods were sent, select the same warehouse.
If you want to receive the returned goods at another warehouse, select another address (follow the above settings).
In the seller’s instructions, indicate how the customer can complete the return. Note that the instructions must be in Russian.
3. Click Save Warehouse to complete the creation.
2. Modify the warehouse.
After successfully creating a warehouse, if you need to modify it, you can follow the steps below:
1. Open the menu and click “Edit Warehouse”.
2. Make changes, such as editing the delivery time (the specific content depends on whether the delivery method has been added).
3. After the changes are completed, click Save to complete the modification.
Through the above simple operations, Ozon sellers can easily create and modify warehouses, and set return methods to better manage orders and provide quality service. As the Ozon platform continues to develop, the reasonable setting of warehouses and return processes will help improve sellers’ operating efficiency and customer satisfaction.
In the Ozon platform, warehouse and return settings are key to the smooth operation of sellers. Reasonable setting of warehouse information and ensuring timely delivery of orders will help improve operational efficiency and meet customer expectations. At the same time, setting return methods and providing a clear return process in the seller’s instructions can increase customer trust and enhance the shopping experience.
With the continued rise of Ozon in the Russian e-commerce market, sellers can better adapt to market changes and customer needs through flexible warehouse and return settings. Therefore, it is recommended that sellers pay close attention to the latest policies and service optimizations of the Ozon platform, and continuously optimize their own business strategies to stand out in the highly competitive market.
In general, the Ozon platform provides sellers with convenient warehouse management and return settings, and provides strong support for sellers expanding into the Russian market. By making reasonable use of these functions, sellers can better meet customer needs and achieve business growth. Let us look forward to the Ozon platform bringing more opportunities and development space in the future, and bringing more possibilities for Chinese sellers to explore the Russian e-commerce market.