Opening a store and shipping is one of the key steps in running an e-commerce business on the Wish platform. In this article, we will explore the process, key points and precautions of opening a store and shipping on Wish to help sellers ship smoothly and provide a high-quality shopping experience.
1. Register a Wish merchant account.
Register a Wish merchant account: Visit the Wish official website or download the Wish merchant app and follow the instructions to register a merchant account.
Complete store information: Fill in the store name, contact information, business scope and other information to ensure that the store information is accurate and complete.
2. Prepare product inventory.
Determine the product category: Determine the product category to be sold based on market demand and your own business strategy.
Purchase product inventory: Work with suppliers to purchase product inventory and ensure that the inventory is sufficient.
3. Publish products.
Product information entry: Log in to the Wish merchant backend and enter product information according to system requirements, including title, description, price, specifications, etc.
Upload pictures: Choose high-quality pictures for the product and ensure that the pictures are clear and attractive.
Set freight and place of shipment: Set reasonable freight and place of shipment according to product characteristics and transportation requirements.
Fourth, order management and delivery.
Receive orders: When buyers place orders, check and confirm order information in a timely manner.
Prepare for shipment: Prepare and package the goods according to the product information in the order.
Choose a suitable logistics method: According to product attributes, destination and buyer requirements, choose an appropriate logistics method, such as international express, surface mail, etc.
Generate logistics order number: Generate a logistics order number on the Wish platform and ensure that it is accurately entered into the order.
Notify buyers of shipment: Notify buyers in a timely manner after shipment and provide logistics tracking information.
Five, after-sales service.
Handle returns and exchanges: When buyers request returns and exchanges, respond promptly and negotiate to resolve the problem.
Answer buyers’ questions: Buyers may have questions about products, logistics, etc., and answer and provide help in a timely manner.
Conclusion: Wish store delivery is an indispensable part of e-commerce operations. By registering a Wish merchant account, preparing product inventory, publishing products, order management and delivery, and after-sales service, sellers can smoothly open stores and deliver goods, and provide a high-quality shopping experience. In this process, sellers need to pay close attention to order information, choose appropriate logistics methods, and handle after-sales issues in a timely manner to meet the needs of buyers.