As a world-renowned e-commerce platform, Wish provides merchants with a convenient online delivery function, making order processing more efficient and simple. This article will introduce how to set up online delivery in the Wish backend to help merchants better manage orders and improve user experience.
1. Log in to the Wish merchant backend.
First, merchants need to log in to the Wish merchant backend, enter the correct account and password, and complete the login process. If you have not yet registered as a Wish merchant, you need to complete merchant authentication and registration first.
2. Enter the order management page.
After successful login, merchants can find “Order Management” or similar options in the backend navigation bar or menu, and click to enter the order management page.
3. View pending orders.
On the order management page, merchants can see a list of all pending orders. Here will list the customer’s order information, including order number, product name, purchase quantity and other details.
4. Set up online delivery.
In the pending order list, merchants can select the order to be shipped and then click the corresponding shipping option. In the pop-up delivery settings page, merchants can choose the online delivery method and fill in the relevant delivery information, including the courier company, waybill number, etc. If the merchant uses the logistics channel of the Wish platform, it may also be necessary to enter the corresponding cooperative logistics information.
5. Confirm delivery.
After setting the relevant information for online delivery, the merchant needs to confirm the accuracy of the order delivery information again. After checking that it is correct, click the Confirm Delivery button and the order status will be updated to “Shipped”.
6. Track the delivery status.
After completing the online delivery, the merchant can view the shipped orders on the order management page and track the delivery status in real time through the waybill number provided by the courier company. Customers can also see the delivery status on the order details page and estimate the delivery time based on the courier information.
In summary, it is very easy to set up the online delivery function in the Wish backend. Merchants only need to log in to the backend, enter the order management page, select the order to be shipped and set the online delivery information, and then confirm the delivery. Through the online delivery function, merchants can improve order processing efficiency, enhance user shopping experience, and bring better services to customers.