Cross-border sellers must provide a lot of information if they want to open a store on Amazon, such as the seller’s personal identification information, phone number, email address, etc. When registering on Amazon, they will also be verified one by one. If there is a problem, the review will not be passed. So how to activate the newly registered email?
1. Sellers need to know the reason for the suspension of business. If the account is blocked due to violations, Amazon will notify you by email. Then the seller will check the specific violations through the content of the email, and then write a complaint email based on this reason.
2. Write a complaint email to reactivate the account email is also very clever. For example, show that you know why the store is closed. What work has been completed, what to do in the future, etc., you can refer to the following points:
a. Analyze the business operations alleged in the Amazon email, review the reasons for its violations, and what actions have been taken, such as removing the illegal products from the shelves, changing suppliers, etc.
b. Develop a remediation plan.
3. Write a correct action plan and give an effective solution and action plan for some related issues that violate the regulations. After that, we will send a notice to Amazon to inform you of your action plan and your sincerity in requesting the restoration of sales rights.
Remember to write the letter with a sincere attitude, so that the chances of a successful complaint will be very high.
Send a complaint letter to seller-performance@amazon.com, which will generally be reviewed within 48 hours. If the platform does not respond within 48 hours, it is not recommended that the seller re-complain immediately. It is best to try again after 7 days.
4. If the complaint is unsuccessful, the seller must also withdraw funds from his or her collection account within 90 days to avoid unnecessary losses of his or her funds.
Whether the account is suspended for a short or long period of time, it will have an impact on the store, such as product display, conversion, etc., and then you need to operate slowly. In any case, as long as there is an opportunity to complain, everyone should check it out. If you can reopen the account, of course not, you can only wait until the shutdown to open the store.
Because the Amazon platform supports registration via email, you need to confirm your email first during the seller registration process. You can confirm it by following the email sent by Amazon, and then the account will be automatically activated without any other operations. The above is the content about email activation brought to you by the editor, I hope it will be helpful to you.