[Background of the problem]
Credit guarantee orders are cross-border B2B credit guarantee transaction products launched by Alibaba. They can provide credit endorsements for Chinese foreign trade enterprises to global buyers through foreign trade big data, help suppliers provide trade security guarantees to buyers, solve the credit doubts of foreign buyers on domestic sellers, and facilitate the rapid conclusion of transactions. For new sellers, trying credit guarantee orders is also conducive to improving rankings. Liu Ming intends to familiarize himself with credit guarantee orders.
[Required information]
Alibaba International Station stores that are actually in operation.
[Operation skills]
In simple terms, there are three stages for credit guarantee orders: online confirmation by both parties, credit guarantee payment, and one-way exit.
Open the credit guarantee order service. There are two ways to open Alibaba’s credit guarantee service. One is to log in to the My Alibaba backend homepage and click on the credit guarantee section to open it for free. The second is to log in directly to the credit guarantee service operation page and click to apply immediately. If you are a paid member of Alibaba International Station, you can open the credit guarantee service through the above two steps. If you are a free member, you need to fill in the enterprise authentication information, and the activation result will be fed back in real time after submission.
Draft a credit guarantee order. After the credit guarantee order function is activated, click “Draft a credit guarantee order” in the “Credit Guarantee Service” option on the left side of the backend page. The seller’s drafting order supports two modes: online drafting and uploading attachments. After filling in the buyer’s email address (registered or non-registered), you must click the “Match Buyer Information” button. Buyers and sellers can directly “upload offline contracts”. Do not write the collection account in the offline contract. A new collection account will be generated after the credit guarantee order is submitted, and the account number for each order is different.
Fill in the price information. To fill in the price information, you need to fill in the total amount of the order, that is, the total amount of the collection.
Fill in the guarantee method. If you choose 0 guarantee, you do not need to check the “Credit Guarantee Clause”. It does not occupy the credit insurance quota and the order does not provide guarantee, but the rights and interests of the credit insurance order remain unchanged. If you choose “guarantee before shipment”, the credit insurance quota will be released after shipment; if you choose “guarantee after receipt”, the guarantee quota will be released after the buyer confirms receipt, and the credit insurance order guarantee ends.
Submit the order. After all the information is confirmed to be correct, choose to submit the order. At this time, you need to manually check “Know that the credit insurance needs to be exported through Yidatong”.
Wait for the buyer to confirm. After the order is submitted successfully, the supplier can copy the order link and send it to the buyer. The buyer can log in (the buyer’s account corresponding to the contract is required) to directly confirm the order.
Confirm the contract and complete the payment. At present, there are three payment methods for credit insurance orders: There are three types of shipping methods: e-Checking (only available to US banks), credit card and T/T.
The seller ships the goods. After receiving the payment for the credit insurance order, the goods will be shipped at the agreed time. The credit insurance order needs to be shipped and declared for export through Yidatong. Draft a commission through Yidatong, and then associate it with the credit insurance order. Credit insurance orders must be exported through Yidatong. One credit insurance order must be associated with at least one commission, and multiple credit insurance orders cannot be associated with one commission. The customs clearance release time of the associated export order shall not be earlier than the drafting time of the credit insurance order.
The buyer confirms receipt. After receiving the goods, the buyer feels that there is no problem and confirms receipt. He can also submit an evaluation. If the buyer has not confirmed it, the system will automatically confirm receipt after N days. N=15 days (air transport)/30 days (land transport)/45 days (sea transport).