eBay is a big platform with many loyal fans and sellers in China. Many users install eBay on their mobile phones to facilitate their own shopping or management of their own stores. However, some users found that eBay always crashes. Today, let’s talk about why eBay always crashes and what to do if eBay can’t be used.
Excluding network problems, there is a bug in the mobile phone, and the crash has nothing to do with the eBay platform. The merchant can uninstall and reinstall it. If not, it may be because the mobile phone conflicts with the eBay webpage and needs to be flashed.
What to do if eBay can’t be used?
1. Unable to start the app
This may be due to the merchant’s app version problem. Go to the app store to see if the app has been updated. If so, please download the latest version. If the merchant has installed the latest version but cannot start, try to reinstall it after uninstalling it, and don’t worry about the lost account information.
2. Unable to log in to the app
If the username or password cannot log in, double-check that the information entered is correct. The auto-fill and auto-correction functions sometimes enter information that the merchant does not want to enter.
3. Pictures cannot be uploaded
Merchants need to restart their mobile devices to see if it can solve the problem. If it still cannot be uploaded, please uninstall the app and try to reinstall it.
4. Product Release
If you are a seller using managed payments but cannot create a project release, please check the payment methods accepted by the merchant. Please make sure that the project only selects the managed payment option, otherwise it cannot be released.
There may be many sellers who still don’t know how to download the eBay platform app? Merchants can download it from the Google Play Store or iOS App Store. Pay more attention to checking the update of the app and make sure to use the latest version to avoid the app being unusable. If eBay often flashes back, it is definitely abnormal. However, this has little to do with the eBay platform. It may be that the merchant’s network is not good or the mobile phone storage space is insufficient.
No matter which platform it is, it is normal to have flashbacks sometimes. Merchants should not panic and just debug according to the steps normally.