Amazon is a huge e-commerce platform. Many people buy things on the platform, but sometimes they may need to ask sellers for some questions. How can you find the contact information of Amazon sellers? Although Amazon does not have a contact channel between sellers and buyers, you can also know the contact information of Amazon sellers.
1. There are usually two ways to contact Amazon sellers:
1. Phone contact. Generally, Amazon sellers will leave their contact numbers. After getting the contact number, you can call directly.
2. Email contact. This is also the most commonly used contact method for buyers and sellers. You can communicate directly through email. If Japanese Amazon sellers open Amazon customer service, you can contact customer service online for help, which is more convenient.
2. Where is the contact information of Amazon sellers?
1. If you want to know the contact information of Amazon sellers, you must place an order first. Generally speaking, after placing an order, there will be an option of “Contact Seller” on the page, mainly by sending an email to contact the seller, or on the product page, click the seller’s name, you can see the seller’s contact information.
2. After logging in to your Amazon account, click “My Orders”;. If the product is sold directly by Amazon, there is the seller’s contact information on the right. You can also go directly to the product shopping page. If you see “Seller XXX, Delivery XX” on the details page, it is sold by a third-party store seller. Then click the seller’s name and view the seller’s contact information in the lower right corner of the page. You can then contact the seller to communicate about the product. After contacting the Amazon seller, the buyer can see the relevant records of contacting the seller in “My Account”.
3. If the buyer wants to apply for after-sales services such as return and exchange, and cannot contact the seller, you can also find the “Help Center” at the bottom of the homepage of Amazon’s official website, and then select “Apply for Return”, and then apply for a return according to the platform operation without contacting the seller for return. Or call Amazon customer service directly, and they can accept your questions uniformly.
The above is an introduction to Amazon seller contact information. Generally speaking, many foreign sellers use email to contact. After placing an order, there will be an option to “Contact Seller” on the page. You can clearly describe the problem and send it to the seller by email.