What should I do if the Amazon store funds are frozen? In the past two years, Amazon’s cross-border e-commerce market has been very popular, so many people want to share a piece of the pie. In the past two years, many people have done cross-border e-commerce on Amazon. However, most people have no relevant experience and no professional team to do this. As a result, many people explore on their own, and it is easy to have problems when exploring on their own. Many people have frozen Amazon store funds because of illegal operations. Once this problem occurs, it can be said to be extremely serious. Therefore, sellers are very concerned about how to solve the freezing of Amazon store funds. So what should I do if the Amazon store funds are frozen?
1. How to solve the freezing of Amazon store funds.
As Amazon’s cross-border e-commerce, if your store funds are frozen, a better way is to first understand the reason why the funds are frozen. If you don’t know the reason for the freeze, you can’t apply for unblocking. Generally speaking, the funds applied for unblocking can be returned within 90 days. If you don’t apply for unblocking, the money will not come back after 90 days. Therefore, only by understanding it clearly can you better apply to terminate the freeze.
Generally speaking, Amazon store freezes are mainly due to registration information, account-related issues, infringement, malicious sales, irregular invoice procedures, violation of Amazon’s account security standards, and non-compliance with pictures, which will cause store freezes. However, generally speaking, as long as you know the reason and then apply for unblocking, you can usually handle it within 90 days. Therefore, you still don’t have to worry about this. If you want to avoid the closure of your Amazon store, it is best to find a professional to operate it, which can well avoid problems.
Second, what to do if Amazon deducts fees.
From packaging issues to electronic data interchange, Amazon will charge sellers almost anything they can charge. Amazon Chargebacks are operating expenses deducted by sellers from Amazon remittance checks. Amazon sellers should be familiar with these fee deductions and what steps they can take to avoid deductions.
According to Amazon, chargebacks occur when sellers dispute order charges. These fees are incurred when Amazon claims that sellers have not strictly complied with the supplier’s compliance requirements. There are many reasons for chargebacks, including unauthorized use of credit cards, and the fees for violating each operation vary depending on each compliance requirement set by Amazon.
Third, Amazon refund categories.
Refunds can be used for a variety of operational failures or non-compliance situations, including packaging or technical errors. The five types of Amazon refunds include:
1. Purchase order related issues. This includes timely confirmation of purchase orders, shipping at the ship window and refunds for shipping additional units.
2. Receiving related issues. When the goods arrive, any violations encountered by the Amazon logistics center, such as missing or unscannable barcode labels, carton labels lacking information, or products in the carton without barcodes.
3. Packaging related issues. Including fees for sellers not correctly placing packaging bags into cartons or not sealing cartons correctly.
4. ASN related issues. When the seller center or the seller’s EDI trading partner does not send a shipping notice (ASN: Advanced Ship Notice) correctly, a charge will be made.
5. Shipping related issues. This includes fees charged by the seller for failing to set up a route for shipping packages.
The above are the reasons why Amazon accounts are frozen or charged randomly and how to solve them.