With the rise of Temu platform, sellers have joined in one after another, but in the process of operation, they gradually revealed a series of Temu pitfalls. These problems include VMI freight, price increase restrictions, return freight, warehousing quality inspection, product removal and uncontrollable sales. This article will focus on revealing these problems and delve into the challenges and confusions faced by sellers.
1. VMI freight pitfall.
Sellers complained that Temu platform passed on 50% of VMI freight costs to sellers without any agreement, but it was not long before this proportion was ignored. What is even more confusing for sellers is that the platform claims that there will be discounts for choosing recommended service providers to ship, but the specific discount standards are not clear. Sellers check the estimated freight in the background, but they don’t feel any discount.
2. No price increase pit.
When freight increases, sellers may consider including freight in the selling price, but when sellers initiate price adjustments, the background directly pops up a prompt [Price increase is temporarily not allowed]. Sellers have no right to raise prices, which makes them feel powerless.
On the Temu platform, sellers cannot control anything except supply. Once they supply, they become a vulnerable group that is wavering.
3. Return shipping pit.
The return shipping issue is also frequently mentioned by sellers. If the product is unsalable and needs to be returned, the return shipping fee for each package is 10.8 yuan. This freight difference makes sellers say it is not worth it!
Many sellers discuss the return shipping issue in the group, and the high price of a single return shipping fee is staggering. Even if there are only a few returns, sellers suffer huge losses. One of the sellers lamented that Temu’s return shipping fee is too pitfall, and the freight payable method makes people want to die! Sellers have said that what they are most worried about now is Temu’s return pit problem. It is not easy to place an order in the first place. Once the return needs to pay the freight, it will directly lead to losses.
4. Warehouse quality inspection pit.
For example, a seller sent out more than 100 stocks, but they disappeared. It was later discovered that the inventory failed the quality inspection. The seller questioned: Did the inventory disappear in the system? First, there was no prompt or notification after the inventory disappeared; second, there were no problems with the previous samples and small batches, only the large batches failed the quality inspection; finally, the seller had no idea where the batch would go and how to deal with it.
5. The pit of product removal without reason.
Regarding the issue of product removal, a seller said that his product was also removed for no reason, but he could not find any reason. On the one hand, the platform requires supply, and on the other hand, it removes products. In contrast, on Amazon, sellers who sell dozens of products every day may only sell one order a month on Temu, and it is difficult to sell other products.
Some sellers believe that there are problems with Temu’s communication mechanism. They cannot find buyers for certain categories, and there are no relevant groups or customer service. As a seller, I don’t know where the problem is, and I don’t know who to contact. The product was removed from the shelves as soon as it was shipped out of the warehouse. The seller could not find the reason and did not receive any email notification. What’s more regrettable is that even the goods were gone… This is not an isolated case. Many sellers have encountered the situation where the product was removed from the shelves for no reason, but they could not find the reason.
6. There is no pitfall if the sales volume is gone.
The recommended inventory quantity of the Temu platform is calculated based on the estimated 7-day sales volume, but it does not tell the seller that the sales trend is completely irregular and has no weight. Sellers jokingly say that this way of operation is like being in the dark, making it impossible to prepare inventory.
Many sellers encountered many force majeure problems in the process of operating Temu, which to a certain extent affected their business confidence. More sellers are trying to adapt to this situation while complaining.
In summary, the Temu platform does face a lot of pitfalls. Sellers expressed their dissatisfaction and confusion about VMI freight, price increase restrictions, return freight, warehousing quality inspection, product removal, uncontrollable sales and opaque policies. However, as an emerging platform, Temu still has time to improve and work closely with sellers to resolve these issues and provide them with a better business experience.