All sellers will encounter various problems in the process of running a store, and the Wish platform is no exception. What sellers need to do is to maintain a good attitude to solve the problems. For many novice sellers, there are still many things they don’t know about the Wish platform. Today we are going to talk about whether Wish sellers can click on returns?
The Wish platform allows sellers to accept return requests. Simply put, sellers on the Wish platform can click on returns. The specific return policy may vary from seller to seller, but generally, buyers can apply for a return to the seller within a certain period of time and return the goods according to the seller’s return policy.
The return policy of the Wish platform is as follows:
1. If the order is canceled or refunded before shipment, the seller will not be able to obtain the payment.
2. The seller does not meet the payment conditions for the refunded order.
3. The seller shall bear all refund responsibilities for orders that lack valid or accurate tracking information.
4. The seller shall bear all refund responsibilities for orders that have been confirmed to be delayed.
5. Sellers are responsible for 100% refunds for orders with excessively delayed delivery.
6. Sellers are responsible for all refund costs for refunds due to size issues.
7. Sellers are responsible for all refund costs for orders that are involved in fraudulent activities.
8. Sellers are responsible for all refund costs for refunds due to damaged goods upon delivery.
9. Sellers are responsible for all refund costs for refunds due to goods not matching the description.
10. Sellers are responsible for all refund costs if refunds occur while the seller’s account is suspended.
11. Sellers are responsible for all refunds for products with extremely high refund rates and may face product removal.
12. Sellers are responsible for 100% refunds for products that are determined to be counterfeit.
13. Sellers are responsible for 100% refunds for products shipped to the wrong address.
14. Sellers are responsible for 100% refunds for incomplete orders.
15. The seller is responsible for all refunds for parcels that are returned to the shipper.
16. The seller is responsible for all refunds for low-rated products and may face product removal.
17. The seller is responsible for 100% of the refund costs for orders that have not been received.
18. If the order is delivered by a non-Wish approved cooperative delivery company, the seller is responsible for 100% of the refund.
19. If the seller’s store has an unacceptably high refund rate, it will not be able to obtain the refund order.
These terms give the seller the refund responsibilities and costs that need to be borne in different situations. Therefore, if a return occurs, the seller only needs to determine who is responsible based on the above situation. Back to the original question, can Wish sellers click to return? The Wish platform gives sellers a relatively high level of authority, so they can also click to return. It doesn’t matter who clicks to return. What matters is who needs to bear the costs incurred after the return. Moreover, frequent returns will also have a negative impact on the store, so sellers should try to avoid returns. This is all about whether Wish sellers can click on returns.