Under the influence of the global economy, more and more people choose to open stores on the Wish platform to sell. If sellers want their stores to continue to operate, they must abide by all the rules of the platform. Once violations occur, it will have a huge impact on the store. Today we are going to talk about the main rules of selling on the Wish platform.
1. Seller qualification requirements.
Sellers on the Wish platform can be holders of producer brands, retailers, craftsmen, inventors or artists, etc., but they must create, produce or own goods. Wholesale and retail rights can be sold on the platform.
Here are some precautions:
Seller self-service: The platform provides convenient tools and services to facilitate transactions between sellers and buyers, but the final transactions and services are completed by the sellers themselves, and the platform is not directly involved. Sellers are responsible for providing goods or services, communicating with buyers, arranging delivery methods, etc. The role of the platform is to provide a trading platform and support to ensure the smooth conduct of transactions, and provide the necessary tools and functions to enhance the transaction experience.
Product type restrictions: Generally, the platform does not allow the sale of service products, but there are some exceptions. For example, customized products are allowed. Products that violate relevant regulations will be permanently deleted and orders will be cancelled. If violations are repeated, sellers may face account suspension.
Please pay attention to the regulations and sales policies of the Wish platform to ensure smooth transactions.
2. Prohibited products.
Sellers must comply with platform regulations and must not sell digital product electronic shopping cards, products without brand authorization, products prohibited by law such as alcohol and drugs, human body parts, firearms and ammunition, products with racial discrimination, and precious protected animals.
3. Seller policies.
Sellers can formulate policies for shipping, payment, refunds and exchanges, but must comply with platform policies. When setting user information, you must not use other people’s pictures and texts, nor include racially discriminatory language and images, and you must not engage in fraudulent activities such as brushing orders.
4. Product list.
Product information must be clear and accurate to promote sales. Merchants should provide information in a timely and truthful manner when answering buyers’ questions, and must not exaggerate facts or engage in false propaganda.
5. Price display.
The platform allows a certain difference between the displayed price and the price filled in by the merchant to attract the attention of consumers.
6. Logistics and delivery.
Sellers should choose a reliable logistics company, ship the goods within 1 to 5 days after accepting the order, and promptly provide the logistics order number for the platform and consumers to track. If the goods are not shipped for more than 7 days, the seller should refund the buyer.
These rules help ensure the long-term operation of the seller’s store on the Wish platform and avoid violations that have a significant impact on the store. The platform formulates rules to provide buyers with a high-quality shopping environment and to constrain sellers. Therefore, when selling products, sellers must choose products that the platform can sell, otherwise it is easy to cause the product to be removed from the shelves, and in serious cases, the account may be blocked.