On the Ozon platform, efficient inventory management is one of the keys to ensure a smooth e-commerce business. This article will detail how to check errors when loading inventory on Ozon, as well as how to view inventory reports. These features can help better control inventory and provide a good shopping experience.
How to check errors when loading inventory?
Step 1: Go to Update History.
First, log in to your Ozon seller account and go to the “Items & Prices” option. In the “Items & Prices” drop-down menu, select “Update History.”
Step 2: Select the Inventory column.
In the “Update History” page, you will see different action columns, including Inventory. Click the Inventory column.
Step 3: Learn more.
To see what error occurred, just find the relevant record in the Action column and click “Learn more”. This will open a new page with error information related to inventory updates.
How to view inventory reports?
The Inventory Report is a useful tool for understanding the number of items in your warehouse. It contains detailed data on available and reserved items. Here are the steps to view the Inventory Report:
Inventory Report for a Single Warehouse:
In the Personal Center, go to the Logistics page.
In the Warehouse Information page, find and click on “Quantity of Items”.
On the product page in the warehouse, click “Download XLS”.
Inventory Report for All Warehouses:
In the Personal Center, go to the Products and Prices page.
Click “Download” and select “Download Inventory in My Warehouses”. This report will contain data on the number of available and reserved items in all warehouses, as well as detailed information for each warehouse.
When loading inventory, you may encounter some errors. Here are some common error scenarios and how to solve them:
“Cannot sell large items”: If you want to sell large items, you need to explicitly indicate this in your warehouse settings. You can create a warehouse specifically for large items.
“The weight or size of the product exceeds the upper limit, the product inventory cannot be updated”: Some products may be too heavy or too large to update the inventory. You need to edit these products and make sure their weight and size are within the range specified by the platform.
“Normal products are not allowed to be stored in large product warehouses”: If the warehouse is set as a large product warehouse, but you try to update the inventory of normal products, you need to create a new warehouse specifically for normal products.
“The number of products exceeds 1,000,000”: If the inventory quantity of the product stated is too large, you need to modify the inventory value to ensure that it is within a reasonable range.
“The number of products has not changed”: If the number of products has not changed, the system will not accept the update request. Please make sure that the inventory value has changed and then try to update the inventory again.
“The product is being created, please try again later”: Sometimes, the product is uploaded but the system has not yet completed the creation process. In this case, please wait for the product status to change before updating the inventory.
By properly handling these error situations, you can better manage the inventory on the Ozon platform, ensure the accuracy of product information, and provide customers with a satisfactory shopping experience. Compliant inventory management will help build a trusted brand reputation on Ozon and improve business efficiency.