Lazada, as the leading e-commerce platform in Southeast Asia, has attracted many merchants who want to expand their business through the platform. However, Lazada has certain requirements for merchants to enter the platform to ensure that the quality of the platform’s products and service levels can be guaranteed. The following will introduce in detail the conditions for Lazada merchants to enter the platform and related issues.
Preparation of entry materials
Before preparing to enter Lazada, merchants need to prepare the following materials in advance:
Company business license: Submit the official, high-resolution original company business license, and photocopies are not accepted.
Contact person’s ID card: You need to provide the contact person’s ID card, including nationality, driver’s license and passport.
Notes on submitting documents: All submitted documents must be in high-resolution PDF or JPG format, including information such as name, date of birth and ID number, and no modifications are allowed.
Documents for submitting photos: To avoid resolution reduction, do not compress the file during transmission. It is best to use a data cable for transmission, storage and upload.
Overview of the Settlement Process
The process of Lazada merchants settling in includes the following steps:
Register an account: Fill in the company’s Alipay, mobile phone number, email address, store name and set password.
Submit information: Fill in information such as company, warehouse and return address, upload relevant information (such as province, business license, main category, operating currency, etc.), and fill in the company’s business information.
Product upload: Upload detailed information such as pictures, videos, attributes, etc. of the product.
Binding the payment account: Complete the binding of the payment account (Lianlian cross-border payment).
Lazada review: Wait for Lazada’s review results. After the review is passed, the email address used for registration will receive a notification email from six countries for successful registration; if the review fails, a rejection notification email will be received.
Shop launch: Publish products, conduct API docking, dock with service providers, etc., so that the shop is officially online.
Here are answers to some frequently asked questions:
Q: What should I do if there is a freeze during the registration process?
A: It is recommended to use the Chrome browser and try to refresh the page, close the browser or restart the computer and try again.
Q: What should I do if the Alipay page cannot be opened during registration?
A: Please check whether the firewall blocks access to the Alipay page, and make sure that you are using the Google browser and the network is normal.
Q: What should I do if the system reports an error during registration and shows that the company name has been used?
A: You can try to use another Alipay account for verification and registration.
Q: What does sorting warehouse selection mean? What should I do if I make the wrong selection?
A: The sorting warehouse selection determines which sorting warehouse the goods will be sent to after receiving the order. If you make the wrong selection, you can submit a work order to the PSC (Platform Service Center) for communication and adjustment.
Q: What should I do if an error occurs when uploading a product?
A: Modify the product content according to the error message. If the problem cannot be solved, please contact the merchant manager for help.
Through the above requirements and processes, merchants can successfully complete the Lazada entry process and start selling products online. As a well-known platform, Lazada provides merchants with broad market opportunities, but also requires merchants to ensure product quality and service reliability to ensure user experience and platform reputation. Merchants can achieve good business results on the basis of carefully preparing materials, complying with regulations and actively communicating with the platform.