The impact of logistics and distribution quality on consumer repurchase rate, 85% of online shopping consumers said that if they have experienced a bad logistics and distribution experience, they will not repurchase the product. Therefore, logistics and distribution play a vital role in consumption, and the same is true for cross-border e-commerce.
1. Warehousing and distribution mode.
Sellers usually have two modes: solve the warehousing and distribution tasks by themselves, or complete the distribution tasks through professional third-party warehousing and distribution agencies.
If the seller chooses to solve the warehousing and distribution tasks by themselves, it is necessary to consider the cost issues such as logistics timeliness, and the cost is often greater than using a third-party overseas warehouse. Specifically, these costs include warehousing fees, cartons and filling materials, box stickers and printing fees, head and tail costs, and labor costs.
If the seller chooses to cooperate with a third-party overseas warehouse, the seller needs to deliver the goods to the corresponding overseas warehouse, and then the packaging and delivery will be handled by the third-party overseas warehouse. Specific services include picking up, packaging, delivery and tracking packages. At the same time, the third-party overseas warehouse will be responsible for supervising whether the package is normal and handling consumer returns and exchange services.
2. How to choose a suitable third-party overseas warehouse?
1. Ensure that the product can enter the warehouse and receive professional warehousing management. For example, some third-party overseas warehouses may be better at handling small electronic products, but lack experience in warehousing large products or beauty products and food.
2. Ensure that the delivery standards of the third-party overseas warehouse meet the requirements of the sales platform. For example, whether the warehouse can pack the product in neutral packaging, and whether the tracking information provided is complete and reliable.
3. Ensure that the operating system of the third-party overseas warehouse is simple and efficient. A high-quality third-party overseas warehouse should provide sellers with a simple and efficient operating background, allowing sellers to view inventory and order information at any time.
4. Ensure smooth communication with the warehouse. Clearly understand how the third-party overseas warehouse will provide high-quality warehousing and distribution services. Usually, warehouse technicians will promptly solve problems encountered by sellers and provide valuable logistics information.
5. Pay attention to the environmental certificates of third-party overseas warehouses. Many companies have pledged to reduce emissions and implement 3D packaging or reforestation. Choose a value partner that reflects your own business values and reassures end customers.
3. How much does it cost to use a third-party overseas warehouse?
Third-party overseas warehouses usually have a simple pricing model, where sellers pay for storing the goods and then pay for each delivery. Additional services, such as returns and warehouse transfers, usually require additional fees. Sellers should be wary of overseas warehouses that charge more hidden fees. Currently, the few overseas warehouses on the market, such as Octopia European Cross-border E-commerce Overseas Warehouse, have no subscription fees or minimum order quantity requirements. This helps sellers of any size to quickly test to ultimately confirm whether to start long-term cooperation.
The above are some tips about overseas warehouses. Logistics is important for sellers to create a good reputation and attract repeat customers. Therefore, sellers need to make more comparisons when choosing overseas warehouses, and choose reliable and suitable overseas warehouses to add support for store operations.