Quality clauses are an important part of a contract and e-commerce companies should carefully verify them. If the quality clauses are unclear, it is easy for e-commerce companies to suffer unnecessary losses when performing the contract. In addition, when there are problems with the quality clauses, it will also create opportunities for suppliers to set traps. The consequence is that e-commerce companies have invested financial and human resources but have not been able to guarantee the quality of the subject matter, thus violating the purpose of signing the contract. So, what should e-commerce companies pay attention to when setting quality clauses?
(1) The content should be specific
When specifying the quality of the subject matter, do not use some general terms or vague words such as around, approximately, error, etc. No matter how the quality of the subject matter is specified, it must be specific and clear, otherwise it is likely to cause disputes during delivery. If the e-commerce company and the supplier have no clear agreement on the quality of the subject matter, but have different opinions on the quality of the subject matter during the performance of the contract, they should refer to national standards and industry standards. If there are no national standards and industry standards, the contract should be performed in accordance with the usual standards or specific standards that both parties are willing to accept.
Therefore, in order to avoid unnecessary trouble, the content of the quality clause must be specific and clear. In addition, the subject matter must comply with relevant standards to safeguard the legitimate interests of both parties.
(2) Clarify technical standards
The quality clause should include the technical standards applicable to the subject matter. Of course, e-commerce companies and suppliers can also describe and stipulate quality in other ways. For example, rely on text, pictures, etc. to illustrate the quality of the subject matter.
(3) Agree on the supplier’s quality responsibility period
When signing a contract, e-commerce companies should pay attention to agreeing on the supplier’s quality responsibility period. The general quality responsibility period is 3 months or 6 months. Of course, the specific responsibility period needs to be agreed upon based on the actual situation of the subject matter. In addition to the responsibility period, quality acceptance should also be written into the contract, including the acceptance location, method, relevant responsible persons, etc.
Tips
Quality clauses play an important role in contracts and are the basis for e-commerce companies to accept the subject matter. Quality clauses are related to the interests of e-commerce companies, suppliers and other parties, and need to be clearly stated in the contract.