When a customer shows the intention to buy and asks about the price and discount, the pre-sales customer service staff will then respond to the customer’s bargaining request. Generally speaking, sellers will give a certain discount for the sale of multiple similar products. Therefore, if a customer asks for a counter-offer, the pre-sales customer service staff can refer to the following examples to respond to the question.
Sample
Q: Hello, I can give 100 dollars. Is it OK?
A:
Thank you for your interest in our item.
We are sorry for that we cant offer you that low price you bargained. In fact the price listed is very reasonable and has been carefully calculated, and our profit margin is already very limited.
However, we’d like to offer you some discount if you purchase more than 5 pieces in one order, a X% discount will be given to you. Please let me know if you have any further questions. Thanks!
Yours sincerely,
(Your name)
Reference translation:
Q: Hello, I can give 100 dollars. Is it OK?
A:
Thank you for your interest in our item.
We are sorry for that we cant offer you that low price you bargained. In fact, the price listed is very reasonable and has been carefully calculated, and our profit margin is already very limited.
However, we’d like to offer you some discount if you purchase more than 5 pieces in one order, a X% discount will be given to you. Please let me know if you have any further questions. Thanks!
Yours sincerely,
(Your name)
Our profit margins are already very limited.
However, if you order more than 5 pieces at a time, we are happy to give you a discount of X. If you have any further questions, please let me know. Thank you!
Best regards
(Your Name)