In order to comprehensively improve the overall transportation quality of the eBay service platform and promote the transportation experience of overseas consumers, eBay has updated its logistics and transportation management policy. This article introduces the specific new eBay logistics management policy.
The main content of this adjustment is to increase the impact of the buyer experience index at the account level on traffic distribution. Some sellers will say that when the account performance was poor and was restricted in the past, the traffic would also decrease. Please note that the official words of eBay this time are: Compared with the past, the traffic obtained by accounts with better bad buying experience indicators is much higher than that of sellers with poor indicator performance. This meaning is actually very clear. If the account performance is excellent, you will be fed with cakes, and if the account performance is poor, you may not even get soup.
First of all, it is recommended that all sellers check all accounts immediately. I know that all eBay sellers have dozens or hundreds of accounts, and there is no way. You still have to spend time checking what needs to be checked, and refund what needs to be refunded quickly, and don’t worry about it anymore.
Then, I think that after this update, eBay is even more unfriendly to new sellers. Without an experienced operation team, the account will face very great risks. I have seen too many sellers who like to complain. In fact, in the face of rules, complaining is useless. You can only adapt to the rules. The most common complaint is about refunds. This is actually very easy to solve. When your account is operating stably, the refund rate is part of your operation. You should take the refund rate into consideration when setting prices.
Finally, eBay is currently the cross-border platform with the highest entry threshold. You must protect your account so that it can develop in the long run.