1. Send sample notification, for example:
Dear Benny,
Nice to inform you that I have well prepared the samples per our latest E-mail communication and arranged courier this afternoon.
Herewith related information for your reference. electric kettles HP-1203P,total 3 pcs
Courier: by DHL,tracking no.: 9520364580, you can track the parcel here:www.dhl.com The documents you need are attached, please check Please do keep me updated when received the samples. Any questions, please feel free to contact me. B/R, Candy
2. Courier tracking
Go to the official website of the courier and enter the courier number to track the samples.
3. Sample feedback
After the courier finds out that the customer has received the sample, remember to send an E-mail within one week after the customer receives the sample to ask the customer for feedback on the sample so as to further win the order.
Ask customers for feedback on the product through e-mails and try to get the order as soon as possible to avoid more trouble. When writing e-mails, you can use the following aspects to hint: raw material price fluctuations, exchange rate trends, quotation validity period, order incentives, emotional offensive, etc.