When customers ask for samples, it means we are not far from signing an order. When we receive an inquiry email from a customer like the following:
Dear Miss Candy,
How are you? Our customers are interested in your Kettle of 1203P and 1205P. Please advise me your best price. Otherwise, I’d like to know about whether you have approval for these models and supply samples for the models I have chosen. Your prompt reply will be helpful to us.
Best regards
Benny
Treadspot Co., ltd.
benny@treadspot.com.sg
16 Collyer Quay, Hitachi Tower #01-07.Singapore 049318 Tel: +65 6556 0981,
Fax: +65 6836 4874
HP: +65 9066 35401www.treadspot.com.sgHow to analyze this email? The steps for sample analysis are as follows.
1. Inquiry content
Product: Electric KettlesModel: 1203P&1503PPrice: need best price
Others: need approval& samples
2. Seller information
Treadspot Co., ltd.
benny@treadspot.com.sg
16 Collyer Quay, Hitachi Tower#01-07，Singapore 049318 Tel: +65 6556 0981, Fax: +65 6836 4874
HP: +65 9066 35401www.treadspot.com.sg
Step 1: Open the customer’s website, enter the company introduction to see the customer’s history and whether the main products are in the industry. Then look at the product introduction (whether there are similar products). Finally, look at the customer’s contact information (to see if it matches the customer’s information). Then verify the authenticity of the customer’s company.
Step 2: Reply via E-mail.
Step 3: After the sample is sent out, remember to send an E-mail and let the customer track the email.