The specific operational steps of cross-border logistics and freight involve all aspects of the logistics supply chain, from the transportation and handling of the goods in the country of origin to the country of destination. The following are the specific operational steps of cross-border logistics and freight to indicate the entire process:
1. Supply chain planning and preparation:
Supply chain planning: Develop logistics strategies based on the characteristics of the goods and the needs of customers, and determine the best transportation routes and supply chain nodes. The mode of transportation, such as air, sea, rail or road transportation, should take into account the weight, characteristics, timeliness requirements and costs of the goods.
Document preparation: Prepare necessary documents or certificates such as commercial invoices, shipping bills, transportation documents, insurance certificates, customs declaration documents, etc. Ensure the accuracy and completeness of the documents to meet the customs and transportation requirements of the target country.
2. Operations in the country of origin:
Shipment preparation: Collect goods, pack and mark. Ensure that the packaging of goods meets national transportation requirements and provides adequate protection, especially for fragile and dangerous goods.
Customs declaration and export procedures: Prepare export documents, cooperate with relevant agencies and customs, and complete customs declaration procedures. This includes filling out and submitting documents such as export declaration forms, freight bills, commercial invoices, and paying relevant export taxes and fees.
3. Transportation and tracking:
Transportation arrangements: Coordinate the transportation arrangements of the goods with the transport shipper according to the selected mode of transportation. Ensure that the goods are transported to the transportation port or transportation node on time.
Cargo tracking: Use logistics management systems and technologies to track the real-time location and status of the goods. This can be achieved through tracking numbers, logistics platforms or the information system of logistics service providers.
4. Operations in the destination country:
Customs declaration procedures: Once the goods arrive at the destination country, customs declaration and customs declaration procedures are carried out. Submit necessary customs declaration documents such as import declaration forms, commercial invoices, freight bill transportation documents. Pay customs duties and import taxes, and comply with the requirements of the customs of the destination country.
Destination distribution: Arrange customs clearance and distribution of goods, and transfer the goods from the destination port or node to the destination customer or distribution center. This will involve warehousing, sorting and last-mile distribution.
5. After-sales service:
After-sales support: Provide after-sales support and services, including return processing, maintenance and customer complaint management. Ensure timely response to customer needs and problems and maintain customer satisfaction.
The operating steps of cross-border logistics transportation may vary, and the specific steps will be affected by national laws and regulations, customs requirements, specific cargo characteristics and contract provisions. Therefore, when conducting cross-border logistics transportation, we should cooperate with professional logistics service providers, understand the requirements of the destination country, and ensure compliance operations to ensure the smooth transportation and delivery of goods.