If you are a seller on the Ozon platform, then the Ozon Seller app will become an indispensable tool. This app provides sellers with a convenient way to easily manage sales on their mobile phones. No matter where you are, as long as you have your mobile phone in hand, you can trade anytime, anywhere, track sales data, interact with customers, manage inventory, and participate in promotions. This article will explain the installation, functions, and how to switch between different personal profiles of the Ozon Seller app, as well as how to configure push notifications.
1. Install the Ozon Seller app.
You can download the Ozon Seller app from the App Store or Google Play, and make sure your phone system is iOS or Android. Once the app is installed, you can log in with the account and password of your personal profile to start using this powerful tool to manage your sales.
2. Use the functions of the Ozon Seller app.
The Ozon Seller app provides a number of features that enable sellers to manage sales and transactions efficiently. Here are some of the main features:
Sales Analysis Information: View sales analysis information through the app, track sales performance, and understand the performance of competitors, which will help develop better sales strategies.
Order Management: Confirm stock, cancel orders, or split orders into multiple shipments to better meet customer needs.
Product Management: Create and edit product cards, update price and inventory information at any time, and ensure that product information is always accurate.
Customer Service Communication: Communicate with customer service and buyers in real time to answer their questions and provide excellent customer service.
Promotions: Add products to promotions to attract more buyers and increase sales.
Reply to Reviews and Questions: View buyers’ reviews and questions, respond to and solve their problems in a timely manner, and improve buyer satisfaction.
Switch between multiple personal centers: If you have multiple personal centers, you can easily switch in the menu without logging out of your account to improve work efficiency.
3. Switch between different personal centers.
If you have multiple profiles registered with the same email address, you can switch between them in the app’s menu without logging out of your current account. If different profiles are registered with different email addresses, you can switch between them in two ways:
Log out and log in: Log out from your current profile and log in with the account and password of another profile.
Grant administrator privileges: If you want to switch between different profiles but use the same email address, you can grant administrator privileges to the email address registered to the second profile in the first profile. Then, you can switch between profiles in the menu.
4. Configure push notifications.
The Ozon Seller app allows you to customize which push notifications you want to receive on your phone. In the “Notification Settings” in the menu, you can select the following topics to configure:
Ozon News
Messages from Buyers
Customer Service Responses
Buyer Reviews
By properly configuring push notifications, you can get important information related to transactions and customer interactions in a timely manner.
In short, the Ozon Seller app is an indispensable tool for sellers on the Ozon platform. It makes it easier to manage sales, provide excellent customer service, and improve transaction efficiency. No matter where you are, as long as your phone is in hand, you can manage your sales business at any time. Install the Ozon Seller app to improve your sales management capabilities and better meet customer needs.