According to the characteristics of the industry, we emphasize the issues that customers are most likely to be concerned about.
Email Subject: Packing Line Support from PAE China
Email Body:
Hi Sam,
It’s Sophie from PAE China. Hope this letter find you well.
As a leading manufacturer of packaging machinery, I’m pleased to inform you that we have been working with many big companies in Europe and South America.
We are in a good position not only to supply you high quality machinery, but also the excellent after sales service. Well-trained engineers will offer you any technical support.
Upon receipt of your feedback, we will update you on more relevant proposals and working videos for your options.
Best regards,
Sophie
Specific analysis:
The article mentioned that “we have established connections with many large companies in Europe and South America.” It also emphasized that “we provide high-quality after-sales service and well-trained engineers to provide technical support at any time.” Why? Because some foreign customers have concerns about Chinese manufacturing. On the one hand, they lack confidence in Chinese manufacturing due to misleading propaganda, and on the other hand, some suppliers’ “unfinished” after-sales affect them. Therefore, after-sales service is more important than quality. At the end of the article, it also emphasized that relevant solutions and videos of machine operation will be provided, laying the groundwork for further follow-up.