How do sellers feel when they receive emails from Amazon? Problems? Fear? So how to deal with this account-related prompt email? Before dealing with the problem, the most important thing is to adjust your mentality and don’t worry. There must be a way when the car reaches the mountain, and there is still a way. Calm yourself down and don’t be afraid. People are more likely to do things poorly when they are worried. After adjusting your mentality, we will investigate one by one according to the following methods.
1. Distinguish between new and old accounts and find out your own reasons.
1.1 New account.
If the new account has an account association, first consider it. Whether the registration materials are your own, business license, legal person, telephone, email and other information are directly related to account association.
Is the business license your own, registered by someone else, or your license may be bought and sold by others without your knowledge. There are still many such things to pay attention to now.
Whether the legal person’s ID card has been registered with other companies, or has record information related to equity in other companies. This will be judged as a relevant factor. You can go to the Tianyan website to view the relevant legal person information.
Generally speaking, pay attention to the phone and email when registering. Generally speaking, the phone number of the new number segment is purchased, and the email is also newly registered. There is no problem, but it is also necessary to verify whether there is an accidental error during registration.
1.2 Old account.
Generally speaking, the old account will not be related because of the above information, and there will be several situations that are easy to happen to the old account.
The prompt for opening a new website, the operation of the first website is not very good, and a new website is applied for.
For example, when the seller’s website in North America is very common and there is a record of infringement or report before, when the seller applies for a European website again, the general system will send an email to the email to prompt the account association.
When multiple websites are operated, they have received emails. Generally speaking, first check their other websites. Whether there is a good operation, if it has not been operated for a long time or some card swiping, sales, infringement and other operations are done, Amazon will judge the website account as an abnormal sales account. Then this will cause other websites to be punished.
The above are generally registered by yourself, or can be avoided when opening a new website.
The above is what I share with sellers on how to troubleshoot account problems after receiving an account association email. I hope it will be helpful to sellers. LianLian Cross-border Payment always pays attention to every little thing of the sellers, and will bring articles on related aspects in future articles to help sellers operate better.