In the entire FBA logistics work, the seller is mainly responsible for the first half of the FBA logistics work, and Amazon is mainly responsible for the second half of the FBA logistics work. By understanding the stages of FBA logistics work, sellers can understand the work content they need to be responsible for and better use the FBA logistics model. The first half and the second half of FBA logistics work will be introduced below.
1. The first half of FBA logistics work
The main work in the first half of FBA logistics refers to the work before the seller transports the goods in large quantities to the Amazon FBA warehouse, also known as the Amazon FBA first leg. For example, if the seller is doing Amazon US Station, then the process of transporting the goods to the Amazon FBA US warehouse is the Amazon FBA first leg.
Many cross-border logistics will provide Amazon FBA first leg services, such as Dasen Global Logistics Company Yunyou International Express, etc. Sellers should pay special attention to the following two points when choosing Amazon FBA first leg services.
(1) Clarify the price difference of logistics channels
Sellers can find many logistics that can provide Amazon FBA first-leg services, but the quotations of these logistics channels are different. Therefore, understanding the price difference of different logistics channels can help sellers make better choices. For example, logistics channel A charges 100 yuan/kg for goods under 10 kg and 90 yuan/kg for goods over 10 kg; logistics channel B charges 110 yuan/kg for goods under 10 kg and 85 yuan/kg for goods over 10 kg. Then sellers can use logistics channel A when sending goods under 10 kg and use logistics channel B when sending goods over 10 kg to save unnecessary costs.
(2) Clarify the advantages of logistics channels
Sellers need to discover the advantages and characteristics of different logistics channels. For example, some logistics have more resources on the US route, some logistics have more routes on the European route, some logistics have a faster delivery process, and some logistics have a lower price but a longer transit time. By understanding the advantages and disadvantages of different logistics channels, sellers can choose a logistics channel that provides more suitable Amazon FBA first-leg logistics services when facing different products and different time requirements.
2. The second half of FBA logistics work
Amazon is mainly responsible for the second half of FBA logistics.
The second half of FBA logistics work is as follows.
●Amazon staff will count and classify these goods;
●After the counting and classification are completed, these goods will be stored in the Amazon FBA warehouse;
●After the seller sells the goods, Amazon’s FBA warehouse will pick, pack, and deliver the goods so that the goods can reach the buyer in time;
●Amazon will follow up with the buyer to ensure that everything is normal with the order. If there are problems such as returns and exchanges, Amazon will automatically handle them;
●Finally, Amazon will feedback the inventory of goods in the warehouse, the use of fees, etc. to the seller, and the seller will handle it according to the situation.
From the above-mentioned second half of the FBA logistics process, we can see that although Amazon is responsible for a series of tasks from picking and packaging to delivery and after-sales service, sellers still need to follow up continuously to ensure the operation of the FBA logistics model. For example, if the goods in the Amazon FBA warehouse are out of stock, the seller cannot continue to sell the goods normally, so it is necessary to replenish the Amazon warehouse in time.