① Cargo collection: After the air freight forwarding company reaches an agreement with the exporting unit (consignor) on the transportation of export goods, it can provide the consignor with the “International Cargo Consignment Book” of the relevant airline company it represents. When the consignor ships the goods, he must first fill out the power of attorney and stamp it with the official seal as the basis for the cargo owner to entrust the agent to undertake the export of air cargo. The air freight forwarding company will handle the export procedures according to the requirements of the power of attorney and settle the fees accordingly. The “International Cargo Consignment Book” is an important legal document.
② Entrusted transportation: The consignment book is a form used by the consignor to entrust the carrier or its agent to fill out the air waybill. The form lists the various contents required to fill out the waybill, and should be printed with a textual statement authorizing the carrier or its agent to sign the waybill on its behalf.
③ Review documents: Documents should include invoices, packing lists, consignment books, customs declarations, licenses, commodity inspection certificates, etc.
④ Pre-allocation of cabins: The agent summarizes the accepted commissions and customer forecasts, and enters them into the computer to calculate the number of pieces, weight, and volume of each route. According to the customer’s requirements and the weight and bubble of the goods, and according to the weight and height requirements of different boxes of different airline models, a pre-allocation plan is formulated, and each ticket is assigned a waybill number.
⑤ Booking cabin: According to the pre-allocation plan formulated, the agent prints out the total waybill number, number of pieces, weight, and volume according to the flight and date, and books the cabin with the airline. This link is called booking cabin because the goods may not be in the warehouse at this time, and there will be differences between the forecast and the actual number of pieces, weight, and volume, which will be adjusted when the cabin is allocated.
⑥ Acceptance of documents: Accept the consignment book, customs declaration documents, and receipt submitted by the consignor or its agent that have been reviewed and confirmed. Check the receipt record in the computer with the receipt. Make an operation handover sheet, fill in the number of various customs declaration documents received, and assign a master waybill or a sub-waybill to each handover sheet. Hand over the prepared handover order, the prepared master waybill or house waybill and the customs declaration documents to the document maker. If the goods have not arrived or have not arrived in full at this time, you can fill in the handover order according to the data on the consignment book and indicate it, and then make modifications after the goods arrive.
⑦ Fill in the air waybill: including the master waybill and the house waybill. The air waybill is the main valid voucher for the consignor to collect and settle foreign exchange, so the filling of the waybill must be detailed and accurate, and strictly comply with the requirements of consistency between the bill and the goods, and the bill and the bill. The main basis for filling in the air waybill is the international cargo consignment book provided by the consignor. The consignment book is generally filled in English. The consignment book for goods destined for Hong Kong can be filled in Chinese, but the name of the goods must be filled in English.
⑧ Receive the goods: Check whether the outer packaging of the goods meets the transportation requirements.
⑨ Marking and labeling.
⑩ Matching: When matching, the goods to be shipped have been put into the warehouse. At this time, it is necessary to check the difference between the actual number of pieces, weight, and volume of the goods and the forecast quantity on the consignment book.
?Booking: It means to formally apply to the airline company for the received air cargo and book the space. The booking of cargo shall be determined according to the requirements of the consignor and the characteristics of the cargo identification. Generally speaking, bulk cargo, urgent cargo, fresh and perishable cargo, dangerous goods, valuables, etc. must book space. Non-urgent scattered cargo does not need to book space.
?Export declaration: It refers to the process in which the consignor or its agent handles the export formalities of goods at the customs of the exit before the goods are shipped.
?Departure order: After the cabin allocation plan is formulated, the preparation of the departure order can be started. The departure order shall state the date, the date of the carrier flight, the form and quantity of the board and box, the order number of the cargo entering the cabin, the master bill number, the number of pieces, the weight, the volume, the three-character code of the destination and the remarks. The departure order is handed over to the export warehouse to determine the departure plan, the departure time point and the handover to the board and box.
?Pallet pick-up and loading: According to the booking plan, apply for boards and boxes from the airline company and go through the corresponding procedures. When picking up pallets and boxes, take the corresponding plastic film and net. The pallets and boxes used must be registered and cancelled. Cargo packing and palletizing: Except for special circumstances, air cargo is shipped in the form of “containers” and “pallets”.
?Signing the bill: After the customs release stamp is stamped, the bill of lading must be signed by the airline. It is mainly to review whether the freight rate is used correctly and whether the nature of the goods is suitable for air transportation, such as whether dangerous goods have been processed with the corresponding certificates and procedures. The ground agent of the airline stipulates that the bill of lading and goods are only allowed to be handed over to the airline after signing and confirmation.
?Handover and shipment: Handover is the delivery of bills to the airline, and the airline arranges air transportation. Handover means handing over the random documents and the documents that should be retained by the carrier to the airline. Random documents include the second copy of the original air waybill, invoice, packing list, certificate of origin, quality certificate, etc. Delivery means handing over the goods that are consistent with the documents to the airline. Before delivery, cargo labels must be affixed or tied, the goods must be counted and checked, and a cargo handover list must be filled out. Bulk cargo and centralized consignment are delivered by weighing the whole pallet or box. Small scattered cargo is weighed according to the ticket and delivered by piece. After the airline examines the documents and inspects the goods, it will accept the goods on the handover signature, store the goods in the export warehouse, and hand over the documents to the relevant departments for cabin allocation.
?Flight tracking: After the documents and goods are handed over to the airline, the airline may fail to ship them out on schedule for various reasons, so the freight forwarding company needs to track the flights and goods after the documents and goods are handed over to the airline.
?Information service: Air freight forwarding companies must provide information services to customers in many aspects, including booking information, document review and customs declaration information, warehouse receipt information, delivery weighing information, first-leg and second-leg flight information, centralized consignment information, and document information.
?Cost settlement: It mainly involves settlement with the shipper, carrier and foreign agent.