On Ozon, as a seller, you can easily change the status of your realFBS order to reflect the different stages of your order. This includes changing the order status to “In Transit”, “Courier Delivery”, or “Conditional Delivery”. This article will give sellers a detailed introduction on how to change the status of realFBS orders on Ozon and why this is crucial for order management.
1. Steps to Change Order Status.
Changing the status of a realFBS order is a simple process, just follow the steps below:
Go to the Shipments tab: Once logged into your Ozon seller account, go to the Shipments tab. This is the hub for sellers to manage orders and shipments.
Select the shipment you want to change the status of: Find the realFBS shipment you want to change the status of and select it. Sellers can select shipments by swiping the shipment to the right or clicking the checkbox next to the shipment.
Change Status: After selecting the shipment, sellers will see a “Change Status” option. Click on it to go to the status change page.
Select a new status: On the status change page, sellers will be able to select a new status, including “In Transit”, “Courier Delivery” and “Conditional Delivery”.
Confirm Changes: After selecting a new status, confirm the seller’s changes and save. The order status will be updated to the new status selected by the seller.
2. Why do you need to change the order status?
Changing the realFBS order status is very important for order management for the following reasons:
Order Tracking: By changing the order status to “In Transit” or “Courier Delivery”, sellers can provide customers with real-time tracking information of the order, letting them know the current location and status of the order.
Courier Assistance: Changing the order status to “Courier Delivery” can notify the courier to deliver the order, ensuring that the order is delivered to the customer on time.
Delivery Confirmation: By changing the order status to “Conditional Delivery”, sellers can confirm that the order has been successfully delivered to the customer, thus completing the order process.
Order Management: Changing order status helps sellers better manage their orders, understand the current status of their orders, and take appropriate actions.
By changing realFBS order status, sellers can provide a better customer experience, ensure orders are delivered on time, and better manage the order process. I hope these guidelines will be helpful to sellers selling on Ozon.