Dunhuang.com is a third-party platform for domestic SMEs to sell products to foreign SMEs, so the identities of buyers and sellers on Dunhuang.com are independent. Dunhuang.com has set up Chinese and English sites for buyers and sellers respectively, and provides corresponding translation tools. After the buyer and seller register, they can publish purchase information or supply information, and transactions can be carried out after the information of both parties matches.
The specific transaction process is as follows: the first step is to conduct user authentication and confirm the buyer and seller information; the second step is that Dunhuang.com reviews the products published by the supplier, and the buyer browses the website products and calculates the freight through the platform; the third step is that Dunhuang.com coordinates the orders between the buyer and the supplier; the fourth step is that through the logistics company, the online supplier prepares the goods and ships the goods after receiving the order notification; the fifth step is that the buyer receives and confirms the payment (including transaction commission) after receiving the goods, and Dunhuang.com transfers the payment to the seller’s account to complete the settlement. Dunhuang.com provides a series of services such as overseas promotion, transaction support, online payment, sales service, credit evaluation system and dispute resolution.