TEMU platform, as a one-stop global sales platform, has attracted the attention of many sellers. However, sellers may encounter some problems when using TEMU platform. This article will provide detailed answers to sellers’ common questions so that sellers can better utilize TEMU platform resources.
1. Can two products be placed in one box at the same time?
Answer: Yes, TEMU platform supports both full container and LCL. Two products can be placed in one box at the same time. Sellers can flexibly choose different packaging methods. The platform will provide relevant packaging specifications and graphic tutorials to ensure that the seller’s products can be transported in a standardized and safe manner.
2. How to open different sites on TEMU platform?
Answer: TEMU is a one-stop global sales platform. Sellers do not need to manually select different sites. As long as the seller’s products are suitable for the local market and comply with local regulations, the TEMU platform will automatically identify and put them on the shelves in the destination country to achieve global sales without the seller’s active operation.
3. How to decorate the store?
Answer: TEMU encourages merchants to decorate their stores. They can choose to deepen their brand style or use the unified templates provided by the platform. Merchants can decorate according to their own needs and brand image to enhance the attractiveness of the store, but it is also feasible not to decorate the store.
4. Do home decorations and parties require EPR?
Answer: Yes, home decoration and party products need to comply with the Extended Producer Responsibility (EPR) regulations in three EU countries, including Germany, France and Austria. Merchants need to register EPR numbers in accordance with local laws and regulations, and declare and pay recycling fees regularly.
5. How to deal with returns?
Answer: The handling methods are different for different return situations. For returns from TEMU warehouses due to unqualified product quality inspections, merchants should deal with product problems in a timely manner. For consumer returns, the TEMU platform will conduct an appraisal, and the cost of unconditional returns will be borne by the platform.
6. Will there be an infringement risk if plush toys with cartoon patterns are sent to the United States?
Answer: TEMU prohibits the sale of all infringing products. Merchants should carefully identify whether there is an infringement risk before listing products. The TEMU platform will also respect the rights of creators and can file complaints if there is an infringement.
7. Can I prepare more inventory at one time?
Answer: The inventory is calculated by the TEMU platform algorithm and is determined based on factors such as product potential and daily sales. Merchants can view the logical number of days for inventory preparation in sales management to ensure reasonable inventory preparation to meet market demand.
By answering these common questions, we hope that sellers can better understand the operating mechanism of the TEMU platform, improve operational efficiency on the platform, seize the peak sales season, and achieve better performance.