As an influential e-commerce platform in Latin America, Mercado Libre is committed to honest operation and creating an excellent online consumer experience for users, winning the trust and love of more than 500 million loyal users. In this e-commerce benchmark enterprise, the platform adheres to the principle of integrity, embraces transparent operation, and strictly prohibits the following products and behaviors to maintain the good order of the platform and the rights and interests of consumers:
1. Products prohibited from sale.
A. Counterfeit and imitation brand products: Including but not limited to products similar to famous brands, whether in pictures, colors or styles.
B. Products that infringe intellectual property rights: Products involving products printed with famous IP images, etc., are all prohibited from sale.
C. Poor quality products: refers to products with frequent quality problems and high return rates.
D. Medical products: Including blood oximeters, blood glucose meters, stethoscopes, etc. For medical and beauty electronic products, please consult the customer service manager before listing.
E. Products prohibited from sale on the platform: Sellers can check the list of products prohibited from sale on the platform to ensure compliance with relevant regulations.
2. Prohibited Behaviors.
A. Manipulation of Reviews: It is strictly prohibited to manipulate user reviews by bribery, threats or other means to ensure the authenticity of reviews.
B. Unauthorized Use of Others’ Information: Including but not limited to other people’s product titles, pictures and descriptions, unauthorized use of other people’s information will be punished.
C. Circumventing Platform Transactions: It is strictly prohibited to communicate with buyers privately and circumvent platform transactions.
D. Private Communication and Deceptive Sales: It is prohibited to contact buyers through private channels and sell fraudulent products.
E. Abuse of Sales Data: It is strictly prohibited to exaggerate product sales rankings and data to ensure that the information is true and reliable.
Consequences of Stepping on Mine:
The Mercado Libre platform has a zero-tolerance attitude towards the above violations. Once verified, measures will be taken immediately, including but not limited to removing products from the shelves, closing sales accounts, confiscation or freezing of sellers’ goods and funds. The platform calls on all Chinese sellers to maintain transparency in platform operations, follow regulations, and provide the best products and services to the Latin American people. At the same time, the platform encourages sellers to upload high-quality product images and detailed descriptions to optimize user experience and help the store’s reputation grow healthily.