Many Allegro merchants are easily confused when it comes to Shipping time, Transit time, and Delivery time. In fact, Shipping time + Transit time is what we call Delivery time, that is, the preparation time plus the transportation time equals the delivery time. In this article, we will take a deep look at these three concepts and where merchants and buyers can view this information.
What are Shipping time, Transit time, and Delivery time?
Shipping time:
When listing products, merchants need to fill in the preparation time for the Offer, that is, Shipping time. This means that merchants should hand over the package to the logistics provider or place the goods in a designated place, such as a locker or a self-pickup point, during this period of time, waiting for the logistics provider to transport the package.
Transit time:
The transportation time of the Offer needs to be filled in the logistics settings section, that is, Transit time. This refers to the entire transportation time from the merchant handing over the package to the final delivery to the buyer.
Delivery time:
In fact, Shipping time + Transit time is what we call Delivery time, that is, the stocking time plus the transportation time equals the delivery time. This indicates the order delivery time promised by the merchant.
Where can I check Shipping time and Delivery time?
On the Offer page:
After the merchant fills in the Shipping time on each published product page, the buyer only needs to click [Delivery] to see the set stocking time. This means that during this time period, the merchant should give the package to the logistics company or place it at a designated location, waiting for the logistics company to transport the package.
In the Offer list:
In the Offer list, buyers can clearly see the Delivery time of each Offer, helping them better choose the products that meet their time needs.
On the “My Allegro” page after purchase:
After purchase, buyers can check the Delivery time of the order in “My Purchase” on the “My Allegro” page. This is convenient for buyers to understand the status of the order at any time.
How does Allegro calculate the estimated delivery time of an Offer?
Allegro objectively calculates the expected delivery time of goods based on the data available on the platform. Factors considered include:
Real data on how the merchant delivers the package, and information about this will be obtained from the logistics status.
The preparation time declared by the merchant.
Real data on how long the logistics provider takes to deliver the goods.
Transit time declared by the logistics provider.
Same-day shipping declared by the merchant, that is, the time when the buyer should place an order so that it can be shipped on the same day.
The category in which the Offer is published.
Seasonal sales, such as before the holidays, Black Friday, etc.
Working days and holidays, merchants’ holidays.
Summary
Shipping time, transit time and delivery time play an important role in Allegro’s transactions. They are not only the merchant’s commitment to the buyer, but also important information that buyers pay attention to during the shopping process. Merchants should fill in these times accurately to improve sales quality. At the same time, buyers can easily view this information on different pages to ensure that they have a clear understanding of the delivery time of their orders.