If the customer has not paid within 2 days after placing an order, and there is no reply to the emails we sent before, it is possible that the customer feels the price is too high or has found a cheaper seller. At this time, you can tell the customer that the product profit is very thin, but you are willing to give a certain discount to facilitate the transaction.
Dear friend,
We found you haven’t paid for the order you placed several days ago. The payment process has already been sent to you and I think you have already known how to pay.
Our profit margin for this product is very limited. But if you think the price is too high, we can give you a discount of 3%. Hope you are happy with it and you are welcome to contact me if there’s anything else I can help with.
Best Regards
(Your name)