From a macro perspective, cross-border e-commerce has three basic functions, namely content management, collaborative processing and transaction services.
1. Content management
Content management refers to the management of various information on the network by cross-border e-commerce enterprises. Its content mainly includes three aspects: channels for information communication and information release, information service integration of information resources, information search, classification, processing) and information security (confidentiality, authenticity, reliability).
2. Collaborative processing
Collaborative processing means that cross-border e-commerce can support the collaborative work of different organizations (such as between enterprises, between supply chains, between enterprises and government agencies), different departments (such as between various departments of enterprises, between various government departments), and groups of people in the world. It coordinates business activities through communication systems, automatic business process processing systems, management information systems, intranets and extranets to reduce costs, make things more convenient, and improve work efficiency.
3. Transaction services
The transaction services of cross-border e-commerce refer to cross-border buying and selling and business activities in electronic ways, such as market and pre-sales services, sales activities, customer service, and electronic currency payments.