Job Responsibilities:
1. Responsible for the operation and maintenance of Aliexpress and Amazon international platform stores. Including: editing and publishing new products online, optimizing online products to improve the exposure and conversion rate of store products, increase the number of visitors and views, and ultimately achieve the purpose of promoting sales.
2. Responsible for the entire process from product release, quotation, to customer orders, payment collection, shipment and after-sales service.
3. Receive customers, answer questions, provide online sales services, facilitate transactions and obtain orders through emails, instant messaging tools, and telephones.
4. Track customer product usage and maintain customer relationships; be responsible for the handling of difficult orders and complaint orders on the platform to maintain the store’s good reviews and credit.
5. Understand and collect dynamic information on peers and competing products on the Internet, and formulate promotion and sales plans.
Job Requirements:
1. More than one year of experience in cross-border e-commerce operation and management related to Ali International Station, Amazon platform, etc.
2. Good English listening, speaking, reading and writing skills, can easily communicate with foreign customers in written, telephone and face-to-face forms.
3. Have strong data analysis ability, good at thinking and summarizing, and have keen market insight. Able to accurately meet user needs and grasp the core of the product.
4. Familiar with sales platforms and processes, familiar with the use of various rules and promotion tools.
5. Graduated from e-commerce, international trade, English and other related majors.
Amazon Director Position Introduction
Job Responsibilities:
1. Responsible for forming the Amazon sales team, providing team support and training, establishing, supplementing, developing and cultivating the sales team, promoting the synchronization of performance of the departments and colleagues, and creating an efficient, collaborative and passionate professional sales team.
2. Responsible for the analysis and development of hot-selling products on the Amazon platform, paying attention to market trends, evaluating market capacity, and analyzing product prospects.
3. Responsible for formulating FBA inventory plans through air, sea and overseas warehouse transfers, responsible for formulating brand marketing strategies and advertising plans.
4. Responsible for forming a product development team based on customer needs and market data analysis.
5. Effectively utilize operational data to monitor the progress and achievement rate of marketing strategies, and make timely strategic summaries and adjustments.
Job requirements:
1. More than two years of overseas Amazon sales experience, at least one year of Amazon sales team management experience.
2. Understand Amazon policies and regulations, and be familiar with product development methods and sales strategies in the Amazon market.
3. Those who love the e-commerce industry and are familiar with Internet traffic introduction channels and B2C independent station operation experience are preferred.
4. Rich team management experience, good at building a talent echelon.